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Application Support Engineer
Absa GroupApplication Support Engineer responsible for maintaining data integrity and quality at Absa Bank. Collaborating with data governance and engineering teams to support enterprise data platforms.
Tech Stack
Tools & technologiesInformatica
About the role
Key responsibilities & impact- Maintain and support reference and master data systems
- Monitor data quality metrics and rules using tools like Informatica Data Quality (IDQ), Talend, or Ataccama.
- Support metadata repositories and catalogues
- Manage incidents related to data integrity, synchronization, and platform availability.
- Configure EDM tools to align with business rules, governance policies, and integration requirements.
- Participate in the deployment of new features, patches, and upgrades to EDM platforms.
- Provide Tier 2/3 support to data stewards, analysts, and business users.
- Maintain detailed documentation of data models, workflows, configurations, and support procedures.
- Validate data accuracy, lineage, and compliance before production deployment.
- Generate reports on data quality, issue resolution, and platform performance.
Requirements
What you’ll need- Bachelor’s degree in Computer Science, Information Systems, Data Management, or a related field.
- Certifications in MDM, DQ, or metadata tools are a plus.
- 3+ years of experience in Application Support or related roles.
- Demonstrated success in Data Management solutions.
Benefits
Comp & perks- Health insurance
- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data quality metricsdata integritydata synchronizationmetadata managementdata modelingdata validationreport generationEDM tools configurationincident managementdata compliance
Soft Skills
problem-solvingcommunicationcollaborationattention to detailorganizational skills
Certifications
MDM certificationDQ certificationmetadata tools certification