Absa Group

Lead Process Engineer

Absa Group

full-time

Posted on:

Location Type: Hybrid

Location: JohannesburgSouth Africa

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About the role

  • Drive the improvement, optimisation, and implementation of enduring and fit for purpose processes that align with best practice and global leading standards within the relevant Business Unit or transformation programme.
  • Conduct regular reviews of the Business Unit’s performance against targets and perform in-depth analysis of processes, workflows, and systems to identify areas of improvement.
  • Work with relevant stakeholders to develop conceptual views of business solutions and capabilities required to support the business strategy.
  • Investigate, identify, and implement business improvement and efficiencies within the business that is based on market research, competitor analysis and customer needs.
  • Provide input to the development of business cases; and post implementation monitoring, tracking, and reporting of financial and non-financial benefits.
  • Collaborate with various stakeholders, including senior management, operational managers, and operational staff, to identify improvement opportunities, execute and provide regular updates on project progress and post-implementation results.
  • Collaborate with multi-disciplinary teams (Process engineers, UI/UX designers, business analysts, CX designers), including operational and technology teams, to execute on BAU and transformational programmes.
  • Explore and evaluate technological advances and innovations that could benefit operations.
  • Identify opportunities for automation and digital solutions to improve efficiency and accuracy.
  • Drive the development of the process engineering team to achieve high performance team culture through embedding formal development plans and providing regular coaching.
  • Create and maintain a centralized repository of process and related artefacts (e.g., procedures)

Requirements

  • Bachelors degree in Industrial Engineering or equivalent NQF 7 qualification
  • Lean Six Sigma Certification (Green Belt)
  • SAFe® Training (PM/PO, Agilist, etc.)
  • 5-8 years Business Process Engineering experience
  • 5-8 years Banking ⁄ Technology/ Financial Services environment experience
  • Demonstrated experience in application of Process Engineering frameworks (Lean Six Sigma, Design Thinking, etc.)
Benefits
  • Hybrid working environment.
  • Great Team environment
  • Autonomy to produce excellent results and delight colleagues and customers.
  • Work in a multi–disciplinary environment
  • Opportunity to discover and learn.
  • Excellent Employee Benefits
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Business Process EngineeringProcess Engineering frameworksLean Six SigmaDesign ThinkingAutomationDigital solutionsIn-depth analysisPerformance monitoringWorkflow optimizationMarket research
Soft Skills
CollaborationCoachingStakeholder engagementCommunicationProblem-solvingProject managementAnalytical thinkingTeam developmentAdaptabilityLeadership
Certifications
Bachelors degree in Industrial EngineeringLean Six Sigma Certification (Green Belt)SAFe® Training