Delinquency Collections Officer
Absa Group
full-time
Posted on:
Location Type: Hybrid
Location: South Africa
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About the role
- Manage customer debt through effective and efficient collections tactics
- Negotiate repayments from customers to rehabilitate accounts
- Ensure compliance with regulatory requirements
- Update systems upon completion of negotiations
- Acknowledge and resolve customer dissatisfaction
- Complete all compulsory training within the required timeframe
Requirements
- Further Education and Training Certificate (FETC) in Business, Commerce and Management Studies (Required)
Benefits
- Empowering Africa’s tomorrow together
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
negotiationcustomer serviceconflict resolutioncompliance management
Certifications
Further Education and Training Certificate (FETC) in Business, Commerce and Management Studies