Absa Group

Senior Product Designer

Absa Group

full-time

Posted on:

Location Type: Hybrid

Location: Johannesburg • South Africa

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Job Level

Senior

About the role

  • Solve complex customer and business problems through the skills of design
  • Engage with stakeholders to motivate for and define design work
  • Ensure design meets customer needs while solving business problems
  • Create high-quality designs that solve for one complex or several customer problems
  • Advocate and represent design thinking methodologies and practices
  • Lead the team in defining approach, scope, outputs, and milestones for specific discipline
  • Promote and drive collaboration with other teams tackling similar customer problems
  • Mentor designers within your discipline

Requirements

  • Matric (Mandatory)
  • Degree or diploma in a Design discipline such as product, industrial, service, interaction, graphic, multimedia, communication, digital or visual design or an equivalent qualification such as Marketing management, commerce, Psychology, engineering, sociology and anthropology, copywriting, etc. (NQF level 7)
  • Minimum of 8 years of technical design experience or customer focused experience at scale
  • Track record of delivering complex, high quality design projects, with strong customer and business impact
  • Two years of experience conducting audience and usability research including benchmarking, heuristic reviews, surveys, analytics, stakeholder interviews, focus groups, contextual inquiry, and usability testing
  • Demonstrated experience in each of the usability and software engineering cycle phases (analysis, design, implementation, and deployment)
  • Ability to communicate ideas through drawing, digital tools, prototyping, model making, journeys etc.
Benefits
  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
design thinkingusability researchbenchmarkingheuristic reviewssurveysanalyticsstakeholder interviewsfocus groupscontextual inquiryusability testing
Soft Skills
problem solvingstakeholder engagementcollaborationmentoringcommunication
Certifications
degree in design disciplineNQF level 7 qualification