Human Resources Generalist

ABS Kids

HR Generalist overseeing operations and employee relations for a large ABA center. Managing staffing, employee engagement, and ensuring operational efficiency in a fast-paced environment.

Posted 5/2/2026full-timeRemote • Tennessee • 🇺🇸 United StatesMid-LevelSenior💰 $60,000 - $70,000 per yearWebsite

About the role

Key responsibilities & impact

Oversee daily staffing operations for a large team of BTs, ensuring appropriate coverage for all client appointments and center needs
Manage and optimize staff schedules, including real-time adjustments for callouts, cancellations, and coverage gaps
Lead new hire center orientation and ensure smooth onboarding and integration into the team
Monitor staffing metrics (e.g., utilization, attendance, cancellations) and ensure operational efficiency
Serve as the primary point of contact for employee relations matters, resolving concerns with professionalism, discretion, and consistency
Coach, develop, and manage direct reports, including performance management, disciplinary actions, and terminations
Foster a positive, accountable, and inclusive work environment that supports retention and engagement
Partner with HR on complex employee relations issues, investigations, and compliance matters
Oversee center operations including inventory, general workplace functionality, and coordination with the facility management team.
Act as a key communication hub between leadership, staff, and support departments

Requirements

What you’ll need

Bachelors degree required (Human Resources, Business Administration, or related field preferred)
5+ years of experience in Human Resources or with relevant fast-paced employee relations fieldwork
3+ years of experience in operations, leading large teams (50+ employees) required
Experience in similar service-based environments preferred
HR certification (PHR, SHRM-CP) strongly preferred
Strong leadership experience managing large teams (50+ employees) in a fast-paced environment
Advanced employee relations and conflict resolution skills
Excellent organizational and time management abilities with the capacity to manage competing priorities
Strong problem-solving and decision-making skills, with the ability to act independently
Effective communicator with strong interpersonal and coaching skills
High level of professionalism, integrity, and confidentiality
Ability to adapt to change and lead teams through organizational transitions
Proficiency with systems, scheduling tools, and Microsoft Office Suite

Benefits

Comp & perks

Full benefit package
Training on all systems used by our HR team
Collaborative and fun HR team as colleagues!

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

employee relationsconflict resolutionperformance managementstaff schedulingoperational efficiencyonboardingcoachinginventory managementHR complianceteam leadership

Soft Skills

leadershiporganizational skillstime managementproblem-solvingdecision-makingcommunicationinterpersonal skillsprofessionalismintegrityadaptability

Certifications

PHRSHRM-CP