
Community Liaison – Business Development Manager
Abound Health
full-time
Posted on:
Location Type: Hybrid
Location: New Jersey • Pennsylvania • United States
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Salary
💰 $75,000 - $90,000 per year
Job Level
About the role
- Expand and strengthen referral networks
- Generate new member leads and support intake conversions
- Drive growth through strategic outreach and relationship management
- Identify, cultivate, and maintain relationships with referral sources
- Schedule and conduct in-person visits, presentations, and follow-ups
- Attend & host community events to represent Abound
- Generate new client referrals and warm leads
- Track referral activity, conversion rates, outcomes, and trends
- Provide ongoing support to referral partners
- Ensure full compliance with ethical referral practices, healthcare regulations, and internal policies
Requirements
- Experience in business development, outreach, referral relations, or community engagement preferably in healthcare, human services, or IDD/PDN programs
- Direct experience working in the NJ IDD, Pediatric PDN, or Personal Care communities strongly preferred
- Strong relationship-building, communication, and presentation skills
- Ability to analyze referral data, track KPIs, and report on performance trends
- Familiarity with CRM or case management platforms (Microsoft Dynamics or similar)
- Highly organized with the ability to manage multiple contacts, visits, and deadlines
- Valid drivers license and willingness to travel locally for community visits and events.
Benefits
- Comprehensive benefits package
- Competitive health, dental, and wellness benefits beginning on 60th day of employment
- 401(k) plan becomes available after 12 months of employment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
business developmentoutreachreferral relationscommunity engagementanalyze referral datatrack KPIsreport on performance trends
Soft Skills
relationship-buildingcommunicationpresentationhighly organizedability to manage multiple contactsability to meet deadlines
Certifications
valid driver's license