Professional Services Consultant

Abnormal Security

Professional Services Consultant leading customer migrations to Abnormal AI from Secure Email Gateways. Overseeing projects, defining best practices, and ensuring successful transitions for Fortune 500 clients.

Posted 7/6/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $104,000 - $149,600 per yearWebsite

Tech Stack

Tools & technologies

CloudCyber SecurityFirewallsSMTP

About the role

Key responsibilities & impact

Manage a portfolio of migration projects, ensuring a seamless transition from legacy SEGs to Abnormal Security
Deliver expert guidance on enterprise mail flow, covering SMTP, MX records, SPF, DKIM, DMARC, and routing across hybrid cloud and on-premise infrastructures
Advise on native security controls in Microsoft 365 and Google Workspace, ensuring seamless replacement of SEG functionality
Provide guidance on email security policies, implementing anti-phishing protections and maintaining compliance with industry regulations
Troubleshoot and resolve mail flow issues, ensuring secure and reliable email delivery post-migration
Refine SEG displacement methodologies, optimizing best practices for future implementations
Collaborate with Engineering, Product, and Customer Success teams to improve deployment workflows
Develop and manage project plans, ensuring on-time delivery, scope control, and quality assurance
Identify and mitigate migration risks, proactively engaging internal support when necessary
Provide clear and regular status updates, aligning key stakeholders on project progress

Requirements

What you’ll need

BS/BA degree with 5+ years in a customer-facing role managing enterprise-grade cybersecurity SaaS deployments or migrations
4+ years of experience managing enterprise mail flow integration and migration projects, including hands-on SEG decommissioning
Deep knowledge of enterprise mail flow and architecture: SMTP, MX records, SPF, DKIM, DMARC, and email routing in cloud and on-premise environments
Strong understanding of email security, filtering, threat protection, and DLP with compliance experience across SOC 2, HIPAA, and GDPR
Experience leveraging AI platforms such as Glean and Claude
Proficiency in Microsoft 365 and Google Workspace Security, including Defender for Office 365, Exchange Online Protection, ATP, and Google Workspace Security
Experience with email routing through firewalls, proxies, and mail relays, including IP whitelisting, inbound/outbound mail rules, and secure connectors.

Benefits

Comp & perks

Actual compensation will be determined based on several non-discriminatory factors including skills, experience, qualifications, and geographic location.
In addition to base salary, this role may be eligible for bonus or incentive compensation, equity, and a comprehensive benefits package.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

SMTPMX RecordsSPFDKIMDMARCEmail RoutingThreat ProtectionData Loss PreventionAI PlatformsSEG Decommissioning

Soft Skills

CollaborationCommunicationProblem-SolvingStakeholder Management