Manage, mentor, and develop the Legal Operations team
Own and execute the Legal Operations roadmap
Partner with the Legal team leadership and GTM/G&A stakeholders
Partner with all practice areas to operationalize their workflows
Drive adoption and enablement of contracting systems across Legal and cross-functional teams
Lead evaluation, implementation, and management of Legal technology systems
Oversee the strategy and architecture of the CLM platform
Own Legal’s KPI and data framework
Responsible for overseeing the end-to-end management of outside counsel billing and legal vendors

Requirements

8–10+ years of Legal Operations or relevant operational experience in high-growth SaaS environments
4+ years of people management experience
Ability to partner effectively with rest of heads of legal
Experience with automation (e.g., Glean, Zapier, Workato) and implementing ticketing platforms (e.g. ServiceNow, JIRA) for Legal teams
Experience owning or architecting a CLM platform (SpotDraft) and designing contracting or procurement workflows
Experience with billing/matter, project, spend management, legal vendor onboarding and other legal compliance and knowledge systems
Demonstrated success leading cross-functional operational initiatives
Strong program/project management and operational analytics skills
Ability to manage priorities in a fast-paced environment
Clear, concise communication and a strong business-partner mindset
Excitement for, and willingness to grow proficiency in, enterprise generative AI tools (e.g., ChatGPT, Glean)
Eagerness to join and contribute to a high-performing start-up in-house legal team with an AI mindset for problem solving.
Demonstrated record of delivering impactful, scalable solutions for legal teams with measurable outcomes that drive client satisfaction and outcomes.

Benefits

Certain roles are eligible for a bonus
Restricted stock units (RSUs)
Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

Legal OperationsCLM platformcontracting workflowsbilling managementproject managementoperational analyticsautomationlegal compliance systemsprocurement workflowsdata framework

Soft skills

mentoringcommunicationpartnershipprogram managementprioritizationproblem solvingleadershipcollaborationadaptabilitybusiness mindset