Junior Marketing Analyst, Customer Insight

Abel & Cole | B Corp™

Junior Customer Insight Analyst supporting the Marketing team with analysis across customer campaigns. Delivering insights to improve campaign performance and contributing to growth opportunities.

Posted 7/22/2026full-timePutney • 🇬🇧 United KingdomJunior💰 £30,000 - £35,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong analytical capabilities in marketing performance, utilizing foundational Excel skills and exposure to SQL and data tools. Effectively communicates insights and collaborates across teams to drive actionable strategies for customer acquisition, retention, and upselling.

Highest-signal resume keywords

Excel SkillsSQL ExposureMarketing AnalyticsData AnalysisCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisMarketing AnalyticsCommercial AnalysisCustomer Quality MeasuresKPI Analysis

Soft Skills

Inquisitive ApproachCollaborationCommunication

Tools & Technologies

Data ToolsCRM Systems

Industry Keywords

Acquisition CampaignsRetention CampaignsUpselling CampaignsNPSBrand AwarenessCustomer Satisfaction

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Report on and deliver actionable insight on profitability of marketing spend, including Acquisition, Retention and Upselling campaigns
Help turn campaign data into clear, actionable insight for the Marketing and Trading teams.
Assist with test-and-learn plans for print, digital, in-box and CRM activity, helping the team understand what is driving incremental sales.
Analyse customer quality measures, including who we acquire, how we retain them and what encourages customers to buy more.
Support analysis of NPS, brand awareness and customer satisfaction measures, using both leading and lagging KPIs to build a fuller view of performance.
Contribute to ad hoc analysis where the team spots commercial opportunities or performance questions that need exploring.

Requirements

What you’ll need

Foundational Excel skills with the appetite and commitment to build them quickly
Some exposure to SQL, data tools, statistics, marketing analytics, commercial analysis or customer
A naturally inquisitive approach: you enjoy asking why something happened and what the business can do next.
Great communication skills, with the ability to explain data clearly
A collaborative style and the confidence to work with people across Marketing, Trading and other teams
Comfortable working as part of a team and asking for support when needed

Benefits

Comp & perks

33 days inclusive of bank holidays (FTE)
A free box of fruit and veg every week
Up to 35% discount on A&C products
Cycle to Work Scheme
Contributory pension scheme
Grant on team sports