Senior IT ServiceNow Platform Engineer

ABC Supply Co. Inc.

Senior Engineer at ABC Supply leading ServiceNow CMDB governance and maintenance. Collaborating with IT operations to ensure data accuracy and operational decision-making.

Posted 4/29/2026full-timeBeloit • Illinois, Wisconsin • 🇺🇸 United StatesSenior💰 $120,000 - $140,000 per yearWebsite

Tech Stack

Tools & technologies

ITSMPMPServiceNow

About the role

Key responsibilities & impact

Lead the governance, maintenance, and continuous improvement of the ServiceNow Configuration Management Database (CMDB).
Ensure data accuracy, completeness, and currency aligned to the Common Service Data Model (CSDM).
Oversee ServiceNow Discovery and CMDB processes.
Establish standards and controls, and work closely with IT Operations teams, Enterprise Architecture, other IT departments, and business stakeholders.
Drive consistent adoption, data ownership, and trust in configuration data that supports effective ITSM and operational decision-making.
Own the enterprise CMDB roadmap, including data model design, class structure, and relationship standards aligned to ServiceNow CSDM.
Develop the CMDB solutions that represent real operational and business dependencies.
Define what CMDB data is essential vs. optional and enforce disciplined modeling to prevent CI sprawl and low-value data collection.
Lead and manage the Asset and Configuration Management responsibilities, design, deploy, and manage CMDB data management tools.

Requirements

What you’ll need

A bachelor’s degree in computer sciences, business administration, or a relevant field.
5+ years of experience with ServiceNow’s ITOM and ITAM solutions, including CMDB, Discovery and Asset Management capabilities.
Working knowledge of ITIL Infrastructure and application onboarding and offboarding processes.
Experience working with fast-paced, high-growth organizations preferred.
ITIL certification, PMP, Agile Certification, or equivalent experience will be a plus.
Strong leadership and organizational skills.
Considerable experience with relationship management and interpersonal business development.
General understanding of all aspects of infrastructure devices (i.e., server, network device, network protocols, application technologies, operating systems basics).
Understanding hardware and software asset management practices and how those processes integrate and synchronize with the CMDB.

Benefits

Comp & perks

Health, dental, and vision coverage - eligible after 60 days, low out of pocket
401(k) with generous company match - eligible after 60 days, immediately vested
Employer paid employee assistance program
Employer paid short term and long-term disability
Employer paid life insurance
Flex spending
Paid vacation
Paid sick days
Paid holidays

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

ServiceNowCMDBITOMITAMDiscoveryAsset Managementdata model designconfiguration data managementdata accuracydata modeling

Soft Skills

leadershiporganizational skillsrelationship managementinterpersonal skillsbusiness development

Certifications

ITIL certificationPMPAgile Certification