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E-File Supervisor, Data Entry
ABC Legal ServicesE-File Supervisor overseeing e-file teams at ABC Legal Services. Ensuring workflows are efficient and aligned with company policies.
About the role
Key responsibilities & impact- Supervise and coordinate activities of the e-file teams to ensure optimal performance and productivity.
- Develop and implement workflow strategies to improve efficiency and accuracy.
- Set and monitor team Key Performance Indicators (KPIs) in alignment with departmental goals.
- Provide leadership and development to team leads, including coaching, mentoring, and performance evaluations.
- Manage department scheduling and delegate tasks to ensure coverage and timely task completion.
- Collaborate with upper management to implement department strategies and process improvements.
- Oversee hiring, onboarding, and training of new team members.
- Handle performance management, including conducting reviews, managing corrective actions, and executing disciplinary measures as necessary.
- Ensure compliance with all relevant company policies, procedures, and regulatory requirements.
Requirements
What you’ll need- Proven experience in team supervision or operations management, preferably in an electronic filing or related administrative environment.
- Strong leadership and interpersonal skills, with the ability to motivate and guide team members.
- Excellent organizational and time-management abilities.
- Proficient in performance management and employee development practices.
- Ability to make sound decisions in a fast-paced environment.
- Familiarity with relevant software systems and tools used in electronic filing processes.
Benefits
Comp & perks- Health, Dental, Vision insurance
- 401(k) with company matching
- Paid time off
- 7 Paid company holidays
- 4 Floating holidays per-year
- Life Insurance and AD&D Insurance
- Long Term Disability
- Health Care Reimbursement Flexible Spending Account
- Dependent Care Flexible Spending Account
- EAP (Employee Assistance Program)
- Pet Insurance
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
LeadershipInterpersonal SkillsOrganizational SkillsTime ManagementDecision Making