Court Support Specialist

ABC Legal Services

Court Support Specialist for ABC Legal Services coordinating court filings and updates. Contacting courts and managing communications effectively in a remote setting from Montana.

Posted 6/9/2026full-timeRemote • Montana • 🇺🇸 United StatesJunior💰 $15 per hourWebsite

About the role

Key responsibilities & impact

Reach out to courts on individual orders and general court status updates, including answering questions and resolving issues related to existing orders.
Communicate accurately and professionally through remote voice calls and emails with a positive service attitude while interacting with court personnel, attorneys, and other clients.
Work in Skye (in-house application) to process documents, add informative updates / notes and other data entry tasks with a high degree of accuracy.
Manage consistent in/outgoing phone calls to assist Courts and customers with questions, as well as managing calls from courts & customers.
Relay relevant, updated information from Courts to our process servers and customers as appropriate.
Collaborate with team members to find root causes and process inefficiencies that happen as a document makes its way to and from court.
Navigate & understand court dockets to understand how they communicate case documents and statuses, as well as downloading documents directly + importing into internal application as needed.
Perform other job-related duties as assigned.

Requirements

What you’ll need

High school diploma / GED required.
Legal experience preferred.
Prefer 1+ years of customer support / call-center / retail experience in a customer-facing, service oriented position.
Strong communication skills, both written and verbal.
Comfortable working and communicating effectively in a remote environment - using programs such as Teams/ Zoom to make outbound calls, Teams for chats, Outlook for emails.
Comfortable using Microsoft Office suite programs such as Microsoft Outlook, Teams, Excel and Word + other programs such as online Faxes.
Document manipulation experience (PDFs).
Ability to perform repetitive data-entry tasks with accuracy.
Ability to read, write and speak English.
Quick learner and willing to learn and grow.

Benefits

Comp & perks

Health, Dental, Vision insurance
401(k) with company matching
Paid time off
7 Paid company holidays
4 Floating holidays per-year
Life Insurance and AD&D Insurance
Long Term Disability
Health Care Reimbursement Flexible Spending Account
Dependent Care Flexible Spending Account
EAP (Employee Assistance Program)
Pet Insurance

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data entrydocument manipulationcourt docket navigationcase document understanding

Soft Skills

strong communication skillscustomer service orientationproblem-solvingcollaborationquick learnerpositive service attitude

Certifications

high school diplomaGED