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ABC Legal Services

Legal Support Specialist – Scheduling, Outreach

ABC Legal Services

Legal Support Specialist managing court hearing coverage with scheduling and outreach at Docketly, part of ABC Legal Services. Focused on high-volume hearings and client communication in a fast-paced environment.

Posted 4/27/2026full-timeRemote • Alabama • 🇺🇸 United StatesMid-LevelSenior💰 $15 per hourWebsite

About the role

Key responsibilities & impact
  • Coordinate and dispatch attorneys for high-volume daily hearings
  • Manage scheduling changes, cancellations, and urgent coverage gaps
  • Confirm assignments and ensure accurate, full coverage
  • Communicate with attorneys and clients to ensure seamless service
  • Conduct outbound calls to schedule hearings and support client needs
  • Track metrics, maintain scheduling data, and support reporting
  • Partner with internal teams to improve processes and execution

Requirements

What you’ll need
  • Strong communication skills and confidence on the phone
  • Highly organized with the ability to multitask in a fast-paced setting
  • Solutions-oriented with strong problem-solving skills
  • Comfortable working toward goals and performance metrics
  • Tech-savvy with the ability to learn new systems quickly.

Benefits

Comp & perks
  • Health, Dental, Vision insurance
  • 401(k) with company matching
  • Paid time off
  • 7 Paid company holidays
  • 4 Floating holidays per-year
  • Life Insurance and AD&D Insurance
  • Long Term Disability
  • Health Care Reimbursement Flexible Spending Account
  • Dependent Care Flexible Spending Account
  • EAP (Employee Assistance Program)
  • Pet Insurance.

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills
strong communication skillsconfidence on the phonehighly organizedmultitaskingsolutions-orientedstrong problem-solving skillsgoal-orientedperformance metricstech-savvyability to learn new systems quickly