Apply

Ready to go for it?

AI Apply speeds things up—apply directly if you prefer.

FREE ACCESS
5,000–10,000 jobs/day
JobTailor Logo

See all jobs on JobTailor

Search thousands of fresh jobs every day.

Discover
  • Fresh listings
  • Fast filters
  • No subscription required
Create a free account and start exploring right away.
ABC Legal Services

Attorney Performance Specialist

ABC Legal Services

Legal Performance Specialist at ABC Legal Services ensuring quality and compliance of attorney hearings. Handles attorney performance issues and provides excellent support services.

Posted 4/13/2026full-timeRemote • Alabama, Kansas • 🇺🇸 United StatesMid-LevelSenior💰 $15 per hourWebsite

About the role

Key responsibilities & impact
  • Handles difficult or complicated attorney tickets, issues or complaints with appropriate documentation and resolution
  • Investigates inquiries regarding hearing report results, attorney performance and attorney history
  • Manages various performance widgets to ensure timely resolution of compliance tasks
  • Process and manage FTA's and Filtered attorneys; use trends and information gained to identify training needs and remediation
  • Monitor Learning Management System for attorneys
  • Assists with attorney services (calls, chats, tickets, emails, etc. from attorneys)
  • Follows good customer service standards in all aspects of the job
  • Identifies and suggests ideas for improving system and processes
  • Attends weekly team meetings. Prepares and participates as appropriate
  • Attorney training regarding our platform
  • Performs other duties as assigned

Requirements

What you’ll need
  • Ability to plan, multi-task and manage time effectively
  • Must have excellent verbal and written communication skills
  • Solid computer skills
  • AI Experience
  • Legal Experience

Benefits

Comp & perks
  • Comprehensive Medical, Dental, and Vision coverage
  • PTO
  • Retirement plan with 5% matching
  • 9 paid holidays per year
  • Referral program

ATS Keywords

✓ Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
AI experiencelegal experienceperformance managementcompliance managementtraining needs identificationcustomer service standardsdocumentationinquiry investigationsystem improvement
Soft Skills
time managementmulti-taskingverbal communicationwritten communicationproblem-solvingteam collaborationadaptability