Vice President, Operations

ABC Fitness

VP of Operations strengthening enterprise execution for ABC Fitness, a global fitness software and payments provider. Building operating rhythms, PMO governance, KPIs, and AI-enabled workflows.

Posted 8/5/2026full-timeRemote • 🇺🇸 United StatesLead💰 $242,000 - $258,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in leading enterprise operations and developing governance models, KPIs, and performance management mechanisms. Proven ability to drive AI-enabled transformation and improve operational effectiveness across global teams.

Highest-signal resume keywords

Enterprise Operations LeadershipKPI Framework DevelopmentAI-Enabled TransformationCross-Functional CollaborationFinancial Acumen

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Operations StrategyProcess ImprovementGovernance RoutinesPerformance ManagementDecision-Making FrameworksExecutive ReportingResource PlanningOperational MetricsWorkflow RedesignAI Adoption Measurement

Soft Skills

Clear CommunicationInfluencing Senior LeadersTeam LeadershipCoaching and DevelopmentAccountability

Tools & Technologies

AI-Enabled ToolsWorkflow AutomationAnalytics PlatformsOperating Intelligence Tools

Industry Keywords

SaaSTechnologyPaymentsFitnessWellnessCustomer OperationsPE-Backed CompaniesHigh-Growth Environments

About the role

Key responsibilities & impact

Translate company priorities into measurable execution plans, operating rhythms, KPIs, governance routines, and accountability mechanisms
Build and lead enterprise operations practices that improve planning, prioritization, decision-making, and follow-through
Lead ABC’s enterprise PMO strategy, operating cadence, and governance model
Drive organizational readiness for major business changes, including product launches, customer lifecycle improvements, operating model shifts, and AI-enabled workflow transformation
Lead cross-functional operating forums for priority alignment, dependency resolution, risk management, and execution improvement
Establish operating review standards, metrics, decision forums, escalation paths, and executive reporting
Create company-wide visibility into performance, priorities, risks, dependencies, and decisions
Partner with Finance and business leaders to connect operational performance, resource planning, process improvements, and business outcomes
Identify operational gaps, process breakdowns, and execution risks, then lead practical improvements
Lead, coach, and develop a team of 20+ operations professionals across a global operating model
Drive the organization’s AI and automation strategy and embed AI-enabled, data-driven decision-making
Establish KPIs measuring AI adoption, productivity gains, quality improvements, and customer outcomes
Collaborate with cross-functional leaders to prioritize AI initiatives, align investments, and deliver measurable business value

Requirements

What you’ll need

10+ years of progressive operations leadership experience
Experience leading enterprise operations, business operations, strategy and operations, or a similar company-wide operating function
Proven experience leading leaders or distributed teams across multiple business functions
Experience creating operating models, governance routines, KPI frameworks, business reviews, executive dashboards, and performance management mechanisms
Strong financial acumen connecting operational metrics, resource decisions, process performance, and business outcomes
Global operating experience across time zones, functions, and different levels of team maturity
Strong process management discipline and a track record of improving consistency, decision-making, accountability, and execution quality
Ability to influence senior leaders, clarify ownership, and drive follow-through in complex, cross-functional environments
Clear communication skills and ability to turn complex operational information into concise, decision-ready insights
Experience supporting AI-enabled transformation, including workflow redesign, operating model change, adoption planning, and measurement of productivity, quality, or decision-making improvements
Experience in SaaS, technology, payments, fitness, wellness, or customer operations environments is a plus
Experience in a PE-backed, high-growth, or global company is a plus
Experience scaling enterprise operations, business operations, or strategy and operations functions is a plus
Familiarity with AI-enabled productivity, workflow automation, analytics, or operating intelligence tools is a plus
Experience supporting transformation, integration, operating model redesign, or enterprise-wide process improvement is a plus

Benefits

Comp & perks

Purpose led company with a Values focused culture – Best Life, One Team, Growth Mindset
Open PTO policy
Days of Disconnect – a collective day off once a quarter
Parental & Pawternity Leave
Quarterly Best Life fitness reimbursement
Medical/Dental/Vision coverage
EAP
Premium Calm App subscription for you and up to 4 dependents over the age of 16
Ongoing employee training and professional development
Bonuses, commissions, equity, or other incentive programs may be offered where applicable