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About the role
Key responsibilities & impact- Assess current business processes, workflows, handoffs, and pain points across functions.
- Identify opportunities to improve efficiency, quality, cycle time, and customer or employee experience.
- Partner with business leaders to redesign processes for AI-enabled and automation-supported execution.
- Document future-state workflows, operating procedures, controls, and business rules.
- Define process metrics and success measures to track adoption and performance improvements.
- Collaborate with data, technology, and AI teams to ensure process design aligns with implementation requirements
- Support pilot execution, change management, and rollout planning for new ways of working.
- Facilitate workshops and stakeholder sessions to gather requirements and build alignment.
Requirements
What you’ll need- Experience in process improvement, business process design, operations excellence, or transformation roles.
- Strong analytical and problem-solving skills with the ability to map and evaluate workflows.
- Experience working with cross-functional teams to redesign and implement business processes.
- Ability to convert business problems into structured process requirements and operational improvements.
- Familiarity with automation, AI-enabled workflows, BPM, Lean, Six Sigma, or continuous improvement methods is a plus.
- Strong communication and facilitation skills.
- Bachelor’s degree in a relevant technical or engineering discipline plus 10+ years in process improvement or operations, with strong preference for AI/automation exposure.
- Experience supporting digital transformation, shared services, or enterprise workflow redesign.
- Exposure to AI-assisted process automation, document processing, or decision-support workflows.
- Ability to create clear process documentation, governance artifacts, and training materials.
- Executive presence and EMT credibility
Benefits
Comp & perks- Medical benefits after 90 days
- SZÉP Card allowance for recreational activities
- Volunteering Time Off (VTO)
- Company paid sick time up to 10 days per year
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
process improvementbusiness process designoperations excellenceworkflow mappingAI-enabled workflowsautomationBPMLeanSix Sigmadigital transformation
Soft Skills
analytical skillsproblem-solving skillscommunication skillsfacilitation skillscollaborationchange managementstakeholder engagementexecutive presencecredibility