HR Operations Specialist
ABBYY
full-time
Posted on:
Location Type: Hybrid
Location: Bangalore • India
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About the role
- Provide regional People Operations support for an assigned geography within the global People Shared Services team.
- Ensure global People policies and workflows are applied appropriately within the region, accounting for local compliance requirements.
- Respond to employee and manager inquiries through our case management system (AskABBYY), meeting all SLAs with timely, accurate, and high-quality support.
- Process global HR lifecycle transactions, including onboarding, job changes, compensation adjustments, leaves, and offboarding.
- Maintain employee data in our People systems of record through validation, updates, and reconciliations.
- Partner cross-functionally to ensure coordinated employee lifecycle support.
- Support configuration and ongoing management of HiBob (HRIS) and Greenhouse (ATS), including workflows, permissions, automations, custom fields, templates, and lifecycle processes.
- Translate business requirements into technical system changes, implementing enhancements and new features as needed.
- Troubleshoot system issues and partner with internal teams or vendors to resolve them.
- Serve as a knowledgeable resource on system functionality, best practices, and platform capabilities.
- Ensure accuracy and integrity of employee data across all People systems.
- Conduct data audits and reconciliations and resolve discrepancies.
- Support the creation and maintenance of scheduled and ad hoc People data reports and dashboards.
- Address data integration issues between People systems and downstream systems such as payroll, IT, or Finance tools.
- Create and maintain SOPs, workflows, system documentation, and user guides.
- Document system configurations and data processes to ensure clarity and consistency.
- Identify opportunities for process improvement, automation, and standardization across regions.
- Ensure all documentation reflects current policies, systems, and operational practices.
Requirements
- 6+ years of experience in People Operations, HR Operations, HRIS administration, or a similar hybrid role.
- Experience with HiBob (or another modern HRIS) and Greenhouse strongly preferred.
- Solid understanding of HR processes and the employee lifecycle.
- Experience supporting global or multi-country populations.
- Strong analytical skills, including reporting or data interpretation experience.
- High level of accuracy and attention to detail.
- Ability to translate business needs into system or operational requirements.
- Strong customer service orientation and ability to provide timely, helpful support.
- Effective communication and cross-functional collaboration skills.
Benefits
- Comprehensive medical, accidental, and life insurance
- Weekly wellness sessions to support your physical and mental well-being
- A generous paid time off policy
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
HRIS administrationdata auditsdata reconciliationreportingdata interpretationprocess improvementautomationsystem configurationemployee lifecycle managementcompliance management
Soft Skills
analytical skillsattention to detailcustomer service orientationeffective communicationcross-functional collaboration