FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
About the role
Key responsibilities & impact- Own complex cross-functional programs end-to-end: Lead high-impact initiatives across operations, growth, and product teams—driving alignment, execution, and results across multiple stakeholders.
- Relentlessly drive market growth: Partner with on-the-ground ops, HQ platform teams, and cross-functional leads to own market operations, service delivery, and expansion—no task is too big or small for you.
- Launch and scale new programs (0→1): Identify opportunities for new operational initiatives, design the strategy, build the initial workflows, and drive implementation from concept to scaled execution.
- Engineer and scale core processes: Systematically build, optimize, and scale new and existing operational workflows—constantly reduce friction and drive efficiency while keeping patient delight at the center.
- Run the business ‘by the numbers’: Own metrics that matter—set aggressive targets for key KPIs (churn, productivity, care quality, etc.) and use data to allocate resources, guide incentives, and prioritize market and product pushes.
- Diagnose system-level issues and redesign processes: Develop deep fluency across operational systems, workflows, and edge cases—using data and frontline insights to identify root causes and redesign processes for scalability.
- Set and hit aggressive goals: Ruthlessly prioritize for impact, break down ambiguous challenges, and deliver on rapid timelines—no hesitancy in tackling new and ambiguous projects from zero to one.
- Operate autonomously and drive accountability: Independently manage initiatives with minimal oversight, proactively identifying risks and driving solutions before escalation is required.
- Obsess over continuous improvement: Proactively identify broken processes, recurring fires, and product gaps—invent and test new solutions, features, and models that make ops more seamless and scalable for care staff and families.
- Serve as an operational leader across teams: Step in for managers when needed, coordinate workstreams across teams, and ensure operational continuity during high-priority initiatives.
- Champion frontline and customer experience: Manage, motivate, and mentor care ops teams (local and remote)—solve people problems, clear blockers, negotiate resources, and unlock leverage for highest impact operators.
- Represent operations with executive presence: Communicate insights, tradeoffs, and recommendations clearly to senior leadership and cross-functional partners.
- Think like an owner, act like an athlete: Take initiative, operate with extreme accountability, and present solutions—not problems. Willingly flex across job functions and fill gaps wherever the org most needs your horsepower.
Requirements
What you’ll need- 4+ years of professional experience in a highly analytical and fast-paced environment, such as management consulting, strategy/operations, or finance roles in a high-growth environment.
- Exceptional analytical, quantitative, and financial modeling skills. You are comfortable with data and can use it to build compelling business cases and drive decisions.
- Proven track record of independently leading complex initiatives or programs from zero to one.
- Demonstrated ability to operate with autonomy in ambiguous environments and drive results across multiple stakeholders.
- Outstanding communication and presentation skills. You can distill complex information into clear, actionable insights for any audience - field teams or executives.
- Executive presence and strong cross-functional influence, with the ability to represent operational priorities and drive alignment across teams.
- A desire to transition from a purely analytical role to a hands-on, operational leadership position. You are looking to build and scale a business, not just analyze it.
Benefits
Comp & perks- Competitive compensation packages that reflect the value you bring. We reward our team for the impact of their work – full-time employees are eligible for an annual company performance bonus.
- Comprehensive health coverage that works for you. Choose from high-quality medical dental and vision options, including a $0 deductible PPO and a company-funded HSA, alongside employer-paid life and disability insurance.
- Generous paid time off. We provide policies that allow you to recharge along with 10 paid company holidays.
- Financial savings benefits to support your future. We support your financial well-being with HSA contributions, optional FSA and commuter benefits, and full coverage of all 401(k) account fees (employer match not currently offered).
- Paid parental leave to support your growing family. We provide paid leave, so you can focus on bonding and adjusting to life as your family grows.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
analytical skillsquantitative skillsfinancial modelingdata analysisKPI managementprocess optimizationworkflow designprogram managementinitiative leadershipscalability design
Soft Skills
communication skillspresentation skillscross-functional influenceautonomyproblem-solvingaccountabilityleadershipteam coordinationnegotiationinitiative