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Abby Care

Growth Marketing Manager, Content & Community

Abby Care

Growth Marketing Manager driving content and community strategies for family caregiving at Abby Care. Leading initiatives to engage families and enhance caregiver support platforms.

Posted 5/15/2026full-timeSan Francisco • California • 🇺🇸 United StatesMid-LevelSenior💰 $90,000 - $120,000 per yearWebsite

About the role

Key responsibilities & impact
  • Architect the Content & Community Roadmap: Design and execute a multi-channel strategy across social, blog, email, and creator platforms.
  • Drive Strategic Alignment: Translate complex business priorities and state-specific programs into cohesive weekly and monthly content themes.
  • Define our Voice: Establish a distinct point of view for Abby Care, ensuring every piece of content supports acquisition, education, and long-term trust.
  • Translate Insights into Impact: Synthesize data from families, intake teams, and market launches to create content that resonates deeply with our core audience.
  • Build the "Content Engine": Develop our first-ever operating model, including editorial calendars, briefing workflows, and measurement frameworks.
  • Optimize Production: Strategically manage the mix of in-house, freelancer, and agency resources to balance quality, speed, and cost.
  • Scale with Integrity: Build lightweight systems that allow for rapid experimentation without compromising on empathy or regulatory compliance.
  • Stakeholder Management: Act as the central intake lead for content requests across Growth, State Ops, and Leadership, ensuring high-impact prioritization.
  • Execute High-Bar Storytelling: Write and produce versatile content, from high-energy short-form video scripts to empathetic educational explainers.
  • Simplify the Complex: Humanize intricate topics like Medicaid eligibility and caregiver benefits through emotionally resonant storytelling.
  • Uphold Brand Quality: Maintain a rigorous standard for craft—prioritizing strong hooks, clear messaging, and authentic audience empathy over generic copy.
  • Drive Measurable Results: Use data to track the journey from reach and engagement to qualified leads and downstream conversions.
  • Bridge Organic & Paid: Partner with Paid Media and Lifecycle teams to turn organic "winners" into high-performing ads and nurture campaigns.
  • Foster Community-Led Growth: Build authentic relationships with family advocates and nonprofits, testing community-centric motions like webinars and Q&As.

Requirements

What you’ll need
  • 5+ years experience in content, social, or growth marketing, with at least 2–3 years specifically owning a content program or major workstream.
  • Strategic Mindset: A proven ability to connect content strategy to tangible business outcomes and "zero-to-one" growth.
  • Operational Rigor: You are a builder who loves creating structure, workflows, and feedback loops where none previously existed.
  • Exceptional Communication: Strong storytelling instincts with the ability to write across various lengths and formats with emotional intelligence.
  • Data Fluency: You are comfortable interpreting performance metrics and using them to pivot or double down on strategy.
  • Tech Savvy: Fluency with AI-enabled workflows to accelerate research and drafting, while knowing when a human touch is non-negotiable for empathy and brand voice.
  • Direct experience marketing to parents, caregivers, or healthcare audiences is preferred but not required.

Benefits

Comp & perks
  • Competitive compensation packages that reflect the value you bring. We reward our team for the impact of their work – full-time employees are eligible for an annual company performance bonus.
  • Comprehensive health coverage that works for you. We cover 90% of your premiums and 70% for your dependents, with multiple PPO plan options to choose from for medical, vision, dental, life, and short-term disability.
  • Generous paid time off. We provide policies that allow you to recharge along with 10 paid company holidays.
  • Financial savings benefits to support your future. We support your financial well-being with HSA contributions, optional FSA and commuter benefits, and full coverage of all 401(k) account fees (employer match not currently offered).
  • Paid parental leave to support your growing family. We provide paid leave, so you can focus on bonding and adjusting to life as your family grows.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
content marketingsocial media strategygrowth marketingstorytellingdata analysiseditorial calendar developmentcontent productioncopywritingperformance metrics interpretationAI-enabled workflows
Soft Skills
strategic mindsetoperational rigorexceptional communicationemotional intelligencestakeholder managementrelationship buildingcreativityadaptabilitycollaborationproblem-solving