Bilingual

• Lead the Family Care Journey. Take full ownership of the family care experience—from initial onboarding through ongoing engagement. You’ll set clear expectations, build trust, and collaborate closely with our clinical team to ensure every family feels confident and supported throughout their care journey.
• Empower and Uplift Families. Be a steady, compassionate guide for caregivers navigating the complexities of home-based care. You’ll serve as their strongest advocate—celebrating milestones, offering encouragement, and providing reassurance during challenging moments. Your empathy and reliability will leave a lasting impact.
• Be a Trusted Coach and Partner. Support families through onboarding, training, and Medicaid certification. You’ll help collect required documentation, simplify program navigation, and clearly communicate each step of the compliance process to ensure nothing falls through the cracks.
• Provide Consistent Support and Accountability. Maintain regular contact with caregivers through proactive check-ins, timely reminders, and thoughtful problem-solving. You’ll help families overcome common barriers—whether it’s paperwork delays, compliance questions, or program misunderstandings—with clarity and care.
• Foster Community and Connection. Create meaningful opportunities for caregivers to connect and thrive. From peer support groups to caregiver events, you’ll lead initiatives that reduce isolation and strengthen the sense of community within our network.
• Keep the Details Aligned. Ensure accurate documentation and seamless communication across internal systems. You’ll play a key role in coordinating efforts between families, clinical teams, and support staff—keeping everyone informed and aligned.

Bilingual Family Care Associate

Recepcionista Bilingüe

Executive Assistant, Bilingual

Bilingual Customer Service Specialist, English - Inclusive PWD Position

Bilingual Customer Service Specialist, English – Health & Hygiene