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About the role
Key responsibilities & impact- Identifies educational needs and makes recommendations to improve clinical practice in aesthetics.
- Develops a personalized training pathway for each healthcare professional enrolled in a facilitation program, based on their self-assessment of knowledge, skills and confidence level.
- Establishes a personalized AMI facilitation pathway with the healthcare professional, aligned with the AMI Infinity program, to help improve patient outcomes.
- Ensures a high level of service through reliable and prompt follow-up after each interaction with healthcare professionals.
- Records all activities in VEEVA CRM to enable KPI tracking.
- Guides healthcare professionals through their educational pathways using AA AMI Digital World (AMIDW).
- Supports the implementation of key AMI events for the affiliate, at the request of the AMI manager.
Requirements
What you’ll need- University degree in a clinical discipline such as medicine, nursing or dentistry.
- Other patient-facing clinical roles may also be accepted, for example physiotherapy or clinical pharmacy.
- Experience in a commercial or clinical specialist role within the pharmaceutical and/or medical device industry, ideally in aesthetics.
- Experience in facilitation, training or coaching, including event management, preparing and delivering workshops, and other training formats.
- Ability to drive a motor vehicle with a valid driver’s license.
- Fluent English.
- Data-oriented mindset and experience tracking activities in a CRM tool.
- Intermediate proficiency in Microsoft Word, Excel and Outlook.
- Advanced proficiency in PowerPoint.
Benefits
Comp & perks- Remote work up to 2 days per week, in accordance with the terms defined in our collective agreement.
- On-site gym.
- On-site staff canteen.
- Concierge services.
- Car and motorcycle parking with electric vehicle charging stations.
- Bicycle storage.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Clinical Practice ImprovementTraining DevelopmentEvent ManagementWorkshop PreparationData TrackingMicrosoft WordMicrosoft ExcelMicrosoft OutlookPowerPoint ProficiencyPatient Outcomes Improvement
Soft Skills
Interpersonal CommunicationCoachingFollow-Up Service
Certifications
Valid Driver’s License
