Senior Training Manager – Patient Support

Sr. Training Manager focusing on patient support training initiatives at AbbVie.

Posted 6/16/2026full-timeRemote • Illinois • 🇺🇸 United StatesSenior💰 $124,500 - $236,500 per yearWebsite

Key responsibilities & impact

Lead the development of comprehensive training strategies to support the goals of the Patient Support Organization
Conduct needs assessments to identify performance gaps and training requirements
Design modular and scalable training programs, including e-learning, instructor-led training, and blended learning solutions
Evaluate the effectiveness of training programs through quantitative and qualitative measures
Independently execute training initiatives that align with our strategic goals
Lead and mentor a team of vendor training professionals to deliver high-quality training experiences
Evaluate training effectiveness and implement solutions that drive business performance

What you’ll need

Bachelor’s degree required, Master’s Degree preferred
At least 5+ years of experience in a training role, preferably within the healthcare or life sciences industry
2+ years of Patient Services experience preferred
Proven experience in developing and delivering performance-focused training programs
Strong understanding of instructional design principles and adult learning theories
Excellent project management skills
Exceptional communication and presentation skills
Proficiency in learning management systems (LMS), e-learning platforms, and training software
Ability to work independently and lead a team with minimal supervision

Comp & perks

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

training program developmentneeds assessmentinstructional designadult learning theoriesperformance evaluationproject management

Soft Skills

leadershipmentoringcommunicationpresentationindependence

Certifications

Bachelor’s degreeMaster’s degree