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AbbVie

Associate Director, Field Reimbursement, Immunology, Gastroenterology

AbbVie

. leads and develops a regional team of Field Reimbursement Managers who educate healthcare providers (HCPs) on AbbVie’s Immunology Patient Support Programs, emphasizing patient access and reimbursement inquiries related to AbbVie’s Immunology portfolio.

Posted 5/9/2026full-timeRemote • Oregon • 🇺🇸 United StatesSenior💰 $164,000 - $296,000 per yearWebsite

About the role

Key responsibilities & impact
  • leads and develops a regional team of Field Reimbursement Managers who educate healthcare providers (HCPs) on AbbVie’s Immunology Patient Support Programs, emphasizing patient access and reimbursement inquiries related to AbbVie’s Immunology portfolio.
  • Manages, coaches, and supports the FRM team to deliver compliant, effective access and reimbursement services.
  • Conducts field ride-alongs to assess performance, ensures the use of AbbVie-approved tools, and provides targeted coaching based on organizational strategic imperatives.
  • Collaborates with Patient Services, Managed Health Care, Sales, and Access & Reimbursement Hub to maintain consistent, compliant program execution.
  • Integrates patient access programs into local/regional strategies; identifies and addresses training opportunities.
  • Monitors healthcare policy changes and communicates relevant insights to the FRM team.
  • Tracks call activity and operational capacity using analytics tools.
  • Implements quality control measures to ensure compliance with AbbVie standards and procedures.
  • Drives professional development for direct reports, providing clear career progression and performance oversight.

Requirements

What you’ll need
  • Bachelor's degree required; Master's degree preferred.
  • Minimum 5 years of experience in coverage, coding, managed healthcare, and/or market access in neuroscience in Managed Health Care, Payer Account Management, Field Reimbursement Manager or equivalent role
  • Minimum 3 years of experience leading field teams, successful team coaching, management and personnel development experience
  • Thorough understanding of the technical payer policy processes, systems and requirements for coverage, coding and payment for specialty medicines
  • Demonstrated understanding of the rules, regulations and risks associated with provision of reimbursement support services and how to monitor and mitigate for those risks.
  • Demonstrated deep technical understanding of coverage, coding, payment and distribution of specialty products and the rules and regulations that govern provision of reimbursement support.
  • Comprehensive understanding of Parts A, B, C and D or Medicare and associated reimbursement dynamics
  • Strong understanding of drug acquisition and dispensing in the Neuroscience space (role of Specialty Pharmacies, Specialty Distributors and white-bagging, etc.)
  • Track record of strong leadership contributions
  • Valid driver’s license: Ability to pass a pre-employment drug screening test and meet safe driving requirements.

Benefits

Comp & perks
  • paid time off (vacation, holidays, sick)
  • medical/dental/vision insurance
  • 401(k) to eligible employees
  • participate in long-term incentive programs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
coveragecodingmanaged healthcaremarket accesspayer account managementreimbursement supportMedicare Parts A, B, C, Ddrug acquisitionspecialty pharmaciesanalytics tools
Soft Skills
leadershipcoachingteam managementpersonnel developmentcommunicationcollaborationperformance assessmentstrategic thinkingproblem-solvingprofessional development
Certifications
Bachelor's degreeMaster's degree