Associate Director – Patient Experience Data & Strategy

AbbVie

. Responsible for execution of global PED evidence generation and stakeholder engagement strategies that encompasses innovative research aligned with overall asset strategy across multiple therapeutic areas .

Posted 5/7/2026full-timeRemote • New Jersey • 🇺🇸 United StatesSenior💰 $141,500 - $268,500 per yearWebsite

About the role

Key responsibilities & impact

Responsible for execution of global PED evidence generation and stakeholder engagement strategies that encompasses innovative research aligned with overall asset strategy across multiple therapeutic areas
Leads management of projects to ensure timely execution of PED research to characterize patient outcomes, identify patient preferences and unmet needs, inform patient-focused measurement strategies, and develop innovative patient-relevant outcomes measures and endpoints to differentiate AbbVie’s portfolio and meet business and global needs
Supports alignment of strategy with HEOR-Strategy counterparts and communicates strategy and translates results cross-functionally to key cross-functional teams that are part of Pipeline Commercial Model to facilitate alignment and integration of PED plans into the broader Integrated Evidence Plans
Ensures the scientific quality and integrity of COA research through development of rigorous qualitative and quantitative study research proposals, protocols, analysis plans and reports
Leads integration of COA measurement strategy into clinical development programs through clinical trial program support (e.g., protocol/SAP content development, results interpretation and CSR development) and ensures appropriate implementation of COAs on eCOA platforms in global programs
Leads development, validation, and implementation of COAs measures for randomized controlled trials (RCTs) / observational studies
Leads/contributes to strategy and development of content for regulatory and reimbursement submissions regarding PED and patient-relevant endpoints and leads/participates in regulatory and reimbursement discussions and negotiations to optimize registration approval, product labeling & promotion and patient access decisions
Develops strategic scientific communication plan including submission and presentation of research in peer-reviewed journals and at medical / methodological congresses
Serves as internal SME on technical specialty areas to identify new methodologies and advancements in the field (e.g., COA methods, regulatory requirements to obtain COAs on labels, industry trends)
Develops and delivers standards/best practices and educational resources for functions across AbbVie to drive the integration of patient voice in development programs.

Requirements

What you’ll need

Advanced degree in Psychology, Epidemiology, Statistics, Public Health, Health Economics and Outcomes Research (HEOR) or related discipline (MS, MPH, PharmD, PhD) preferred
Minimum of 5 years of experience required, with relevant pharmaceutical industry or consulting experience in patient experience data research; clinical outcome assessment / patient reported outcome development, psychometric validation, and implementation; and medical product development and trial design
Demonstrated ability in evaluation & development of PED from conceptualization through negotiations by global authorities
Experience in preparing regulatory & HTA submissions
Excellent interpersonal skills with an ability to leverage deep expertise to understand, respond and influence effectively across multiple internal and external customers
Demonstrated ability to manage multiple priorities in rapidly changing environment
Excellent written and verbal communication skills
Experience in handling delivery of services across complex matrix environments and on a global level
Excellent project management skills
Demonstrated experience / knowledge of the pharmaceutical industry (knowledge of regulatory/compliance frameworks) and clinical trial design
Knowledge of regulatory & HTA requirements for patient-centered endpoints
Ability to effectively interpret and communicate research results to internal and external audiences
Ability to work collaboratively to leverage other HEOR capabilities (Strategy, Geographies, other Centers of Expertise [CoEs] – Economic Modeling, Meta-Research, RWE Analytics)
Develop standards and respond quickly to business questions
Travel – Position requires up to 15% travel.

Benefits

Comp & perks

paid time off (vacation, holidays, sick)
medical/dental/vision insurance
401(k)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

clinical outcome assessmentpatient reported outcome developmentpsychometric validationmedical product developmenttrial designregulatory submissionsHTA submissionsCOA measurement strategyeCOA platformsstatistical analysis

Soft Skills

interpersonal skillsproject managementwritten communicationverbal communicationability to manage prioritiescollaborative workinfluencing skillsstrategic communicationadaptabilityproblem-solving

Certifications

MSMPHPharmDPhD