Director, National Strategic Account Management

AbbVie

. Provide enterprise level leadership for AbbVie’s Strategic Account Management (SAM) organization.

Posted 5/1/2026full-timeRemote • Illinois • 🇺🇸 United StatesLead💰 $160,500 - $305,000 per yearWebsite

About the role

Key responsibilities & impact

Provide enterprise level leadership for AbbVie’s Strategic Account Management (SAM) organization.
Own the enterprise level strategy and prioritization for AbbVie’s portfolio of strategic accounts.
Define and oversee the Strategic Account Management (SAM) operating model.
Establish portfolio level objectives, success measures, and performance expectations.
Drive cross portfolio insight synthesis, identifying trends and opportunities.
Partner with senior commercial leaders to align enterprise account priorities with AbbVie’s broader commercial strategy.
Lead, coach, and develop the SAM leadership team.
Set clear expectations for how SAMs lead and manage KAM.
Provide guidance, escalation support, and strategic direction on complex customer challenges.

Requirements

What you’ll need

Bachelor’s degree required; advanced degree (MBA or equivalent) preferred.
Significant experience in commercial leadership roles within the pharmaceutical, biotech, or healthcare industry.
Demonstrated experience leading Key Account Management (KAM), or enterprise account teams, with accountability for portfolio level outcomes.
Proven ability to operate at an enterprise and portfolio level.
Strong track record of people leadership, including coaching and performance management.
Deep understanding of enterprise customers, complex healthcare systems, and multi‑stakeholder decision environments.
Experience establishing and scaling KAM frameworks, governance, and operating models.
Demonstrated ability to influence and align senior stakeholders across Sales, Marketing, Market Access, Medical, and other cross functional partners.
Strong strategic thinking, business acumen, and ability to translate enterprise strategy into clear expectations and priorities.
Excellent communication and executive-level storytelling skills.

Benefits

Comp & perks

Health insurance
401(k)
Paid time off (vacation, holidays, sick)
Participation in short-term incentive programs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Key Account Managementportfolio managementstrategic account managementperformance managementgovernance frameworksoperating modelscommercial strategyinsight synthesistrend identificationstakeholder alignment

Soft Skills

leadershipcoachingstrategic thinkingbusiness acumencommunicationexecutive storytellinginfluencecollaborationpeople managementproblem-solving

Certifications

Bachelor's degreeMBA