IT Business Systems Consultant

Abbott

IT Business Systems Consultant improving revenue management and commercial systems for Abbott, a global healthcare technology company. Translating business needs into technology-enabled process improvements across IT and commercial operations.

Posted 8/14/2026full-timeChicago • Illinois • 🇺🇸 United StatesSeniorLead💰 $99,300 - $198,700 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in business relationship management and process improvement, with a strong focus on Revenue Management and ERP integrations. Proficient in analyzing business processes, translating requirements into technology solutions, and managing stakeholder relationships effectively.

Highest-signal resume keywords

Business Relationship ManagementRevenue ManagementSQL/Power BIConga CPQMiddleware Integration Platforms

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business AnalysisProcess ModelingUser Acceptance TestingERP IntegrationsContract Lifecycle ManagementRebate ManagementSalesforce.com Sales Cloud/LightningInformatica WorkflowsMuleSoftSSIS

Soft Skills

Communication SkillsOrganizational SkillsRelationship BuildingInfluencing SkillsMultitasking

Tools & Technologies

Model NCommercial Operations SaaS SolutionsTraining SystemsOracle

Industry Keywords

HealthcareGlobal Matrixed EnvironmentStatutory RegulationsInternal RegulationsExternal Regulations

Tech Stack

Tools & technologies

CloudERPInformaticaOracleSFDCSQLSSIS

About the role

Key responsibilities & impact

Support business relationship management primarily for Revenue Management, including the Model N system and associated ERP interfaces
Support commercial systems tied to Commercial Operations, including Contracts & Pricing, Sales, and Training systems
Manage relationships between IT delivery teams and business partners
Identify opportunities to improve business processes through technology solutions
Analyze business processes and document business requirements
Analyze alternative solutions and perform process modeling
Manage change and User Acceptance Testing
Create and execute testing, verification, and validation activities
Translate business requirements into functional requirements and technology-enabled process improvements
Identify process disconnects and recommend improvements involving process redesign, application enhancements, or new technologies
Develop business relationships and coordinate with IT and business organizations for project implementation and production support
Broker IT services, coordinate solution portfolios, and identify dependencies across initiatives
Serve as a trusted advisor and business process expert to business and IT organizations
Identify the impact of statutory, internal, and external regulations on information use
Conduct training where applicable
Potentially supervise project teams or functional areas indirectly
Potentially plan, track, and manage project budgets

Requirements

What you’ll need

Bachelor’s degree in computer science, Business Administration, Information Systems, or another related discipline
7–10 years of relevant IT and business systems experience
Minimum 7 years of experience in IT, business systems, business analysis, or business relationship management roles in a global matrixed environment
Knowledge of contract lifecycle management systems such as Conga CPQ
Experience with contract and pricing strategy
Experience with rebate management, preferably Model N
Experience with revenue management
Healthcare and Model N Revenue Management solutions experience preferred
Experience with ERP integrations, Salesforce.com Sales Cloud/Lightning, training systems, and Commercial Operations SaaS solutions is a plus
Strong experience with SQL/Power BI
Experience with middleware integration platforms such as Informatica workflows, MuleSoft, and SSIS
Experience with Oracle and Conga CPQ
Demonstrated ability to build trusted relationships and influence business and IT stakeholders at multiple organizational levels
Demonstrated experience partnering with business leaders to identify and deliver strategic process and technology improvements
Strong written and verbal customer service and communication skills, including presentation development
Ability to adjust quickly to changing priorities and effectively multitask across active projects
Strong organizational skills and proven ability to manage multiple programs and initiatives successfully
Willingness to travel approximately 10% of the time

Benefits

Comp & perks

Career development with an international company
Free medical coverage eligibility through the Health Investment Plan (HIP) PPO medical plan in the next calendar year
Excellent retirement savings plan with a high employer contribution
Tuition reimbursement
Freedom 2 Save student debt program
FreeU education benefit
Access to health and wellness benefits
Equal opportunity employer committed to employee diversity