Manager, Quality Manager – Complaints
Abbott
full-time
Posted on:
Location Type: Office
Location: Abbott Park • Illinois, Minnesota • 🇺🇸 United States
Visit company websiteSalary
💰 $127,300 - $254,700 per year
Job Level
SeniorLead
About the role
- Use established management skills to lead global committees and teams to achieve quality, regulatory compliance, and business objectives.
- Act as the corporate liaison to Abbott Businesses/Divisions and provide support as an expert in the subject matter of complaints management, product actions, and medical device reporting.
- Remain current on regulatory requirements, best practices, and regulatory agency expectations to drive updates in corporate policies and procedures as appropriate.
- Participate in industry groups related to the subject matter areas of responsibility.
- Improve the effectiveness of Abbott’s Quality Systems through monitoring, trending and analyzing of quality data and industry intelligence information.
- Act as a change agent for incorporating best practice methods through business support activities such as remediation, training, coaching, etc.
Requirements
- Bachelor’s Degree required; Life or Engineering Sciences discipline, preferred.
- Overall 10+ years of experience with 6 years in Complaint Management and/or Corrections and removals experience in a regulated industry required.
- 4 years in Quality Assurance and/or Compliance, managerial, supervisory or SME role; 6+ years in Medical Device, Pharmaceutical and/or Nutritional industry professional-level position.
- External regulatory experience in product actions (corrections and removals) or medical device reporting desired.
Benefits
- Career development with an international company where you can grow the career you dream of.
- Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
- An excellent retirement savings plan with a high employer contribution.
- Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
- A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
- A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
complaints managementproduct actionsmedical device reportingquality assuranceregulatory compliancedata analysistrend analysisremediationtrainingcoaching
Soft skills
management skillsleadershipcommunicationorganizational skillschange agent
Certifications
Bachelor's Degree