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Clinical Account Representative, CardioMEMS
AbbottClinical Account Representative supporting growth of CardioMEMS through strategic account development and education. Focused on optimizing workflows and integrating CardioMEMS into heart failure care pathways.
Posted 7/1/2026full-timeRemote • Kentucky, New Jersey, Ohio • 🇺🇸 United StatesJuniorMid-Level💰 $68,000 - $136,000 per yearWebsite
About the role
Key responsibilities & impact- Serve as the primary point of contact for high‑volume, established accounts, ensuring seamless onboarding and patient monitoring workflows.
- Achieve assigned sales and utilization targets within defined accounts.
- Execute actionable quarterly business plans with clear activity goals and growth drivers.
- Conduct routine account check‑ins to review program performance, identify barriers, and uncover new opportunities.
- Deliver product demonstrations and participate in educational meetings to drive adoption and expand utilization.
- Provide competitive insights, including customer feedback and market intelligence.
- Provide coverage for Territory Managers during PTO, meetings, and peak demand periods.
- Maintain CRM documentation for key accounts, including activity notes, opportunities, and follow‑ups.
- Build and sustain strong relationships with physicians, APPs, HF clinics, and administrators.
- Conduct quarterly account reviews in collaboration with Territory Manager to support program health, patient volume trends, and operational needs.
- Support the execution of workflow optimizations to improve patient identification, onboarding, and monitoring processes.
- Provide technical troubleshooting for remote monitoring issues and workflow challenges, escalating as needed.
- Offer procedural case support occasionally for broader territory, focusing on priority accounts.
- Support training and education for new clinical staff, HF clinics, and administrators.
- Collaborate effectively with Territory Managers, Marketing, Professional Education, Clinical Specialists, and sales leadership.
Requirements
What you’ll need- Required Bachelor’s degree (Business, Life Sciences, Engineering, or related).
- Experience: 2-4 years in medical device or healthcare (inside or field).
- Demonstrates consultative selling skills, including uncovering needs, asking strategic questions, and positioning solutions that drive utilization growth.
- Track record of ≥100% to goal in the most recent performance year.
- Account-facing experience with clinicians and administrators (e.g., HF clinics, service line leaders).
- Proficiency with CRM (Salesforce preferred), Excel/analytics , and PowerPoint.
- Comfortable delivering clinical/technical presentations to audiences of 10–50 stakeholders.
- Knowledge of reimbursement landscape and payment pathways (highly preferred).
- Experience at top MedTech organizations (highly preferred).
- 1-2 years of commercial experience.
- Experience in Cardiology/HF/EP/Structural Heart or remote monitoring.
- Prior involvement in value analysis or committee‑based selling.
- Familiarity with Cath lab/OR workflows; basic procedural support experience.
Benefits
Comp & perks- Career development with an international company where you can grow the career you dream of.
- Free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year
- An excellent retirement savings plan with high employer contribution
- Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
- A company recognized as a great place to work in dozens of countries around the world.
- Named one of the most admired companies in the world by Fortune.
- Recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Consultative SellingAccount ManagementSales Performance TrackingTechnical TroubleshootingWorkflow OptimizationClinical/Technical PresentationsValue AnalysisReimbursement KnowledgeData Analysis (Excel)Basic Procedural Support
Soft Skills
Relationship BuildingCollaborationCommunicationProblem SolvingAdaptability