Automation Technical Specialist

Abbott

Automation Technical Specialist working remotely at Abbott, providing automation hardware solution implementation services in large core clinical laboratories. Leading service teams and training local field service personnel during implementation.

Posted 6/30/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $78,000 - $156,000 per yearWebsite

About the role

Key responsibilities & impact

The Automation Technical Specialist (ATS) primary job function is to serve as the subject matter expert and provide automation hardware solution implementation services located in large core clinical laboratories.
Implementation consists of leading a localized team of service specialists to provide on-site services to receive and accept the product shipment, transport to the laboratory location, assemble and test the automation solution prior to turning over the solution for the informatics implementation.
Utilize and develop consulting strategies and tools that will increase the automation solution strategies for long term customer partnership commitments.
This individual will apply their advanced technical automation, service, and analyzer knowledge to facilitate efficient and customer centric implementation services within the clinical core lab environment.
This individual will be the liaison between the customer, local field service, and ADD project manager during the implementation phase and will provide supplemental automation product training to the local field service team during the hardware implementation.
Responsible for implementing and maintain the effectiveness of the quality system.
Adheres to and promotes the Abbott Code of Business Conduct.
This position will provide subject matter expert level support to the local field service teams post implementation for any support escalations.
The Automation Technical Specialist will also be the subject matter expert for all new automation hardware product launches and/or instrument additions into existing automation sites and will train the local field service teams as needed for those new features.
Maintain fiscal responsibility and complete each year under expense plan with primary goal of exceeding each year’s work plan.

Requirements

What you’ll need

Bachelor’s degree required with preferred areas in technical systems or related field.
Candidates must demonstrate strong knowledge of general automation systems, instruments, or product field service experience, and have demonstrated successful customer service performance.
Knowledge of regulations and standards affecting IVDs and Biologics.
Minimum of 2-5 years of formal instrument and/or automation field service experience is required.
Familiarity with laboratory workflow and operations preferred.
Experience with ADD's instrument systems is a strong plus.
Excellent communication, organization, project management, consulting knowledge, and attention to detail required.

Benefits

Comp & perks

Career development with an international company where you can grow the career you dream of.
Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
Excellent retirement savings plan with high employer contribution.
Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Automation Systems KnowledgeInstrument KnowledgeLaboratory Workflow FamiliarityTechnical Systems DegreeQuality System Maintenance

Soft Skills

Excellent CommunicationOrganizational SkillsAttention to Detail