Senior Sales Ambassador – Core Lab

Abbott

Senior Sales Ambassador managing Chicago territory for Abbott's Core Lab Diagnostics. Driving growth and customer retention in clinical diagnostics sales across key accounts.

Posted 6/30/2026full-timeRemote • Illinois • 🇺🇸 United StatesSenior💰 $78,000 - $156,000 per yearWebsite

About the role

Key responsibilities & impact

Accelerate growth and expand market share across key accounts
Serve as a trusted advisor to established customers, fostering loyalty and achieving retention targets
Enhance customer satisfaction through proactive issue resolution and regular business reviews
Collaborate with Enterprise Account Managers to secure early renewals and mitigate competitive threats
Develop and execute strategic account plans focused on value expansion and profitability
Identify and implement operational and service improvements to drive customer success
Perform assay integrations and address laboratory technical needs
Support new account implementations, including ordering, installation, and validation
Coordinate order, delivery, and billing processes to ensure operational efficiency
Partner with Sales, Marketing, Customer Support, Technical Service, and Finance to deliver cohesive customer experiences

Requirements

What you’ll need

Bachelor’s Degree, or Associate’s degree with equivalent experience
Minimum of 3 years of professional experience in sales or clinical laboratory operations
Willingness to travel within the assigned territory
Experience with a proven track record in sales, field service, or within a technical call center
Financial Acumen – good understanding and analysis of financial data in the healthcare market
Deep understanding of laboratory instrumentation, workflows, and regulatory requirements

Benefits

Comp & perks

Career development with an international company
Free medical coverage in our Health Investment Plan (HIP) PPO medical plan
Excellent retirement savings plan with a high employer contribution
Tuition reimbursement
Freedom 2 Save student debt program
FreeU education benefit - affordable path to obtaining a bachelor’s degree

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Account ManagementStrategic PlanningOperational ImprovementIssue ResolutionAssay IntegrationOrder CoordinationInstallation and ValidationMarket AnalysisCustomer Retention StrategiesData Analysis

Soft Skills

CollaborationCommunicationCustomer AdvocacyProblem SolvingTrust Building