QA Automation Engineer II
Centene Corporation
CloudJavaPythonSubversion
Field Service Automation Engineer – Field Based
Abbott
full-time
Posted on:
Location Type: Remote
Location: Remote • California • 🇺🇸 United States
Visit company websiteSalary
💰 $32 - $63 per hour
Job Level
JuniorMid-Level
About the role
- The Automation Support Professional is the primary point of contact for automation accounts, covering both technical support and customer experience.
- Provides ongoing proactive product support for assigned accounts.
- Responsible for implementing and maintaining the effectiveness of the quality system.
- Provides technical Level I and Level II phone and on-site support to proactively maintain product performance or resolve customer complaints for hardware, software, and reagent issues.
- Performs proactive service support activities to maintain system performance.
- Plan and prioritize customer visits and activities to do in each account.
Requirements
- Associate's Degree or equivalent experience.
- Minimum 2 years of relevant experience with instrumentation utilized in a laboratory environment.
- 2 years of experience interfacing with customers.
Benefits
- Career development with an international company where you can grow the career you dream of.
- Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan.
- An excellent retirement savings plan with a high employer contribution.
- Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
technical supportLevel I supportLevel II supportquality system maintenanceproduct performance maintenancehardware troubleshootingsoftware troubleshootingreagent issue resolutionservice support activitieslaboratory instrumentation
Soft skills
customer experienceproactive supportplanningprioritizationcommunication
Certifications
Associate's Degree
