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Abbott

Manager, Patient Claims

Abbott

Manager, Patient Claims leading claim adjudication and resolution for Abbott’s Medical Device businesses. Collaborating with cross-functional teams to ensure compliance and effective claim management.

Posted 6/15/2026full-timePlymouth • California, Minnesota, Texas • 🇺🇸 United StatesMid-LevelSenior💰 $129,300 - $258,700 per yearWebsite

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Hard Skills
claim adjudicationclaim resolutioninvestigationsclaim valuationsettlement negotiationmedical record reviewCMS Section 111 reporting
Soft Skills
communicationleadershiporganizational skillsnegotiationcross-functional collaboration
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
product liability claimsmedical device legal operationsinsurance claimsrisk managementUS privacy lawsanti-kickbackmedical device reportingregulated environment

About the role

Key responsibilities & impact
  • Manage patient claims related to its Medical Device businesses.
  • Lead day-to-day claim adjudication.
  • Drive compliant, consistent claim resolution.
  • Communicate with claimants on claim intake and provide updates.
  • Ensure proper escalation of matters presenting regulatory, litigation, or safety risk.
  • Execute comprehensive investigations to determine causation, product involvement, and claim valuation.
  • Manage timelines, resources, and cross-functional workflows.
  • Negotiate settlements within designated authority levels.

Requirements

What you’ll need
  • Bachelor's Degree
  • 5+ years product liability claims, medical device legal operations, insurance claims, risk management, or a closely related regulated environment.
  • Experience evaluating and resolving medical, technical, or regulatory claims or issues.
  • Knowledge of US privacy laws, anti-kickback, and medical device reporting.
  • Strong investigative skills, including medical record review.
  • Experience in CMS Section 111 reporting.

Benefits

Comp & perks
  • Career development with an international company where you can grow the career you dream of.
  • Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
  • An excellent retirement savings plan with a high employer contribution.
  • Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
  • A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
  • A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.