Field Service Manager

Abbott

Manager US Field Service leading field-based Connected Health service team at Abbott. Responsible for implementing and maintaining the effectiveness of the Quality system and supporting digital healthcare solutions.

Posted 6/5/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $113,300 - $226,700 per yearWebsite

Tech Stack

Tools & technologies

CloudPMP

About the role

Key responsibilities & impact

Responsible for the leadership and management of field-based Connected Health service team
Assists the sales force with positioning digital health products and service solutions to meet the customer requirements
Responsible for determining customer needs, developing account specific strategies, creating customer commitment to change, and building the value of ADC's digital solutions, resulting in the foundation for a smooth implementation and long term customer satisfaction
Leads the Connected Health Integration Executives and is a resource to the commercial sales teams to drive product adoption with customers nationwide
Take leadership role to formulate service sales strategy; proactively identify problems/obstacles and bring them to management attention with options for mitigation
Effectively communicate with sales and support teams through regular team meetings to develop best practices, and to motivate them to sell services

Requirements

What you’ll need

Bachelor's Degree Preferably in Computer Science or related IT field of study
Minimum 5 years of an equivalent combination of education and work experience
IT Related background in Project Management and supporting digital healthcare solutions including EHR integration and cloud-based products
Expert knowledge of IT applications, infrastructure and impact on business in a hospital/healthcare setting is preferred
Must have high energy level, positive and confident
Experience installing or supporting mission critical software or infrastructure
Strong analytical, communication, and interpersonal skills
Expert at identifying alternative ways to view or define problems and at using many and diverse sources for ideas and inspirations
PMP Project Management certification preferred
EPIC experience and/or certification preferred

Benefits

Comp & perks

free medical coverage in our Health Investment Plan (HIP) PPO medical plan
excellent retirement savings plan with a high employer contribution
Tuition reimbursement
Freedom 2 Save student debt program
FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

EHR integrationcloud-based productsIT applicationsinfrastructureproject managementdigital healthcare solutionssoftware installationmission critical software supportanalytical skillsproblem-solving

Soft Skills

leadershipcommunicationinterpersonal skillsmotivationstrategic thinkingcustomer commitmentteam collaborationhigh energyconfidenceadaptability

Certifications

PMP Project Management certificationEPIC certification