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About the role
Key responsibilities & impact- Represent Abbott Diagnostic Division to its customer: Responsible for providing on-site support to ADD customers.
- Support field personal and District business objective and goals.
- Provide direction and develop mentoring skills to mentor other FSRs.
- Troubleshooting and resolving complaints reported by customers on a minimum of five increasingly complex instruments as detailed in the Field Service Business Process database.
- Schedule and complete routine preventive maintenance, installations and other updates provided by Abbott.
Requirements
What you’ll need- Bachelor’s degree or equivalent relevant experience required.
- Travel up to 35%.
- Trouble shooting/problem solving; ability to succeed in team situations and excel independently.
- Computer skills (Word, Excel, Power Point, Internet, Remote Computing i.e VPN, remote troubleshooting etc.).
- Effective communication skills and strongly demonstrated interpersonal skills.
Benefits
Comp & perks- Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
- An excellent retirement savings plan with high employer contribution.
- Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
troubleshootingproblem solvingpreventive maintenanceinstallationsremote troubleshooting
Soft Skills
mentoringeffective communicationinterpersonal skillsteam collaborationindependent work
Certifications
Bachelor's degree