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About the role
Key responsibilities & impact- Responsible for providing on-site support to ADD customers.
- Support field personnel and District business objectives and goals.
- Provide direction and develop mentoring skills to mentor other FSRs.
- Troubleshooting and resolving complaints reported by customers on a minimum of five increasingly complex instruments as detailed in the Field Service Business Process database.
- Schedule and complete routine preventive maintenance, installations, and other updates provided by Abbott.
- Work effectively within a diverse and dynamic team environment.
Requirements
What you’ll need- Bachelor’s degree or equivalent relevant experience required.
- Travel up to 70%.
- Trouble shooting/problem solving; ability to succeed in team situations and excel independently.
- Computer skills (Word, Excel, Power Point, Internet, Remote Computing i.e VPN, remote troubleshooting etc.).
- Effective communication skills and strongly demonstrated interpersonal skills.
Benefits
Comp & perks- Career development with an international company where you can grow the career you dream of.
- Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
- An excellent retirement savings plan with high employer contribution.
- Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
- A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
- A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
troubleshootingpreventive maintenanceinstallationsremote troubleshooting
Soft Skills
mentoringproblem solvingteamworkcommunicationinterpersonal skills
Certifications
Bachelor’s degree