Field Service Engineer II

Abbott

. Complete installations, preventive maintenance, and corrective repairs on assigned instruments to ensure optimal performance and compliance with quality standards.

Posted 4/2/2026full-timeRemote • Kansas, Montana • 🇺🇸 United StatesJuniorMid-Level💰 $27 - $53 per hourWebsite

About the role

Key responsibilities & impact

Complete installations, preventive maintenance, and corrective repairs on assigned instruments to ensure optimal performance and compliance with quality standards.
Diagnose technical problems across multiple complex instruments, document resolutions accurately, and close service calls within defined timelines.
Manage customer issues from start to resolution or escalation, deliver superior service, and build strong relationships through proactive communication.
Plan and prioritize service visits, maintain accurate inventory, and support on-call rotation, after-hour coverage, and travel for training or critical account support.
Follow all regulatory, quality system, and laboratory safety guidelines during service activities; maintain accurate documentation for audits.

Requirements

What you’ll need

Bachelor’s degree or equivalent relevant experience.
2-5 years of experience in Engineering or Laboratory Technology.
Ability to travel 40% within the assigned territory.
Strong troubleshooting and problem-solving skills with laboratory instrumentation.
Proficiency in computer applications (Word, Excel, PowerPoint, Internet) and remote computing tools (VPN, remote troubleshooting).

Benefits

Comp & perks

Career development with an international company where you can grow the career you dream of.
Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
An excellent retirement savings plan with high employer contribution.
Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
A company recognized as a great place to work in dozens of countries around the world.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

preventive maintenancecorrective repairstroubleshootinglaboratory instrumentationdiagnosing technical problemsdocumenting resolutionsinventory managementservice call managementcompliance with quality standardsauditing documentation

Soft Skills

customer serviceproactive communicationrelationship buildingproblem-solvingplanningprioritizationtime managementteam collaborationadaptabilityattention to detail

Certifications

Bachelor's degreeEngineering certificationLaboratory Technology certification