Abbott

Program Manager – West, Central

Abbott

full-time

Posted on:

Location Type: Remote

Location: California • Illinois • United States

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Salary

💰 $129,300 - $258,700 per year

About the role

  • Responsible for the leadership direction and management of the Project Management Office (PMO).
  • Develops and executes strategies for directing programs, project management leaders, and cross functional front line instrument, assay, automation, and informatics resources necessary to ensure: Superior instrument and automation implementation support to the satisfaction of US customers and clients.
  • Compliance with regulatory requirements for both Quality Systems Regulations and Financial Ethics/Compliance laws.
  • Optimal resource planning, utilization and justification for successful implementations.
  • Primary Functional responsibilities include: PMO staffing, training, development and retention of highly skilled project managers that manage customer-facing projects with various levels of difficulty and wide range of customer differentiation.
  • Project leadership and strategic direction for the PMO, field service, technical support and sales teams responsible for all instrument and automation implementations.
  • Definition, creation and maintenance of key business processes for implementations.
  • Implementation of standardized project planning and control processes to ensure effective execution of projects across all channels.
  • Highly accountable for customer feedback/satisfaction touch point results.
  • Manages to financial goals including the extended responsibility of generating revenue opportunities for sales and service offerings.
  • Ensures speed to revenue objectives are aligned with project plans and enables delivery of revenue through timely project execution.
  • Provides project management support of the US Commercial organization.
  • Responsible for maintaining a visual management tool to track and report status of approved projects.
  • Performs analysis of active and forecasted resource needs against resource availability.
  • Identifies potential problem areas and implements corrective actions.
  • Directs business strategies and operational activities of Project Managers supporting regional sales districts across the US.
  • Takes a leadership role in establishing good project management practices.
  • Develops and tracks goals and objectives focused on customer satisfaction and business performance.
  • Accountable for financial and process improvements.
  • Maintain a highly skilled project management team capable of meeting the objectives and strategies of the business.
  • Make timely project management, operational and business decisions with high risk or consequences to the business.
  • Cultivates relationships with internal and external customers and develops strong networks throughout the company and industry.

Requirements

  • Bachelors Degree in Sciences or related field.
  • Knowledge of regulations and standards affecting IVD’s and Biologics
  • 5-8 yrs experience in diagnostic industry in field service, field sales, technical service or project management.
  • Knowledge and direct experience in operations directly impacted by Quality Systems, cGMP requirements and high-level FDA scrutiny.
  • Project/Program Management knowledge and expertise, including understanding of tools and resource utilization required to manage multiple complex projects; awareness and effective utilization of critical project management metrics and their interrelationships in impacting successful projects.
  • Medical Technologist preferred.
  • Masters degree, Project Management Certification or Lean Six Sigma Training desired.
  • 5+ years of management experience preferred.
  • Operations management coupled with Field Service Manager, Sales Manager, Customer Service Manager or Project Management Office experience preferred.
Benefits
  • Career development with an international company where you can grow the career you dream of.
  • Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
  • An excellent retirement savings plan with high employer contribution
  • Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
  • A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
  • A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementresource planningfinancial analysisprocess improvementcustomer satisfaction metricsquality systems regulationscGMPFDA compliancediagnostic industry knowledgeoperations management
Soft Skills
leadershipstrategic directionteam developmentrelationship buildingproblem-solvingcommunicationcustomer engagementnetworkingdecision-makingaccountability
Certifications
Project Management CertificationLean Six Sigma TrainingBachelor's Degree in SciencesMaster's Degree in related fieldMedical Technologist certification