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About the role
Key responsibilities & impact- Lead, manage, develop, and—when required—hire or transition Training Staff.
- Deliver internal and external training for the AlinIQ portfolio across global locations.
- Manage and execute training projects such as AMS Academy, Foundation Training, and AlinIQ AMS Customer Training.
- Drive Customer-Centric initiatives to ensure world-class training experiences.
- Coach and develop DHS Field Service teams, Global/Area Delivery Trainers, and Customer Trainers.
- Deliver customer-facing training sessions and workshops.
- Design, develop, and maintain training plans, courses, and curriculum for service and customer audiences.
Requirements
What you’ll need- Bachelor’s degree (or equivalent experience)
- Experience in customer training
- Experience in healthcare or medical technology
- Medical Laboratory Technician certification required
- Proven project management experience
- Demonstrated people management experience (formal or matrix)
Benefits
Comp & perks- Traveling opportunities 75% of the time
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementtraining developmentcurriculum designcustomer training
Soft Skills
leadershipcoachingpeople managementcommunication
Certifications
Medical Laboratory Technician certification