Technical Solutions Design – Automation & Informatics Lead
Abbott
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $97,300 - $194,700 per year
Job Level
Senior
Tech Stack
Cyber Security
About the role
- Serve as the organization’s top expert in Abbott’s automation, informatics, and digital health portfolio to support solution design, proposals, and configurations.
- Conduct solution assessments to optimize product configurations and deliverables for regional teams.
- Leverage deep knowledge of DHS products (e.g., Indexor, AMS, Insight, IMS) to craft winning technical strategies and secure the laboratory technical vote.
- Act as the primary resource for complex automation and informatics design inquiries and advanced sales positioning.
- Maintain mastery of GLP Track Designer requirements to build and validate automation designs; ensure simulation data accuracy.
- Deliver advanced customer demonstrations and highly detailed presentations that build confidence in Abbott capabilities.
- Maintain expert knowledge of competitor products and differentiators.
- Lead the annual review, update, and approval of RFP/RFI content in partnership with the Bid team.
- Own the development, implementation, and continuous improvement of tools that enable Technical Solution Design excellence (ie Total Value of Ownership (TVO), Capacity Analysis, Server Sizing, etc.)
- Ensure tools and resources align with Abbott brand standards and compliance requirements.
- Drive competitive differentiation by creating strategies and tools that position Abbott solutions against competitor offerings.
- Create and maintain standard templates for Statement of Work documents and network diagrams with collaboration from Abbott network, cybersecurity and technical teams.
- Maintain advanced proficiency in Microsoft Suite Excel, Visio, Track Designer, and simulation tools to support solution design and analysis.
- Create and deliver comprehensive training programs for Technical Solution Design team members, including new hire onboarding and advanced technical curriculum.
- Review and approve all informatics and automation designs and documentation for accuracy and capabilities prior to submission to the global service technical organization (GSTO) and Abbott Automation Systems (AAS) for serviceable approval, signature file layouts and pricing finalization.
- Serve as the primary resource for technical sales enablement, providing expert guidance on product capabilities, limitations, and integration strategies to support closing high-value deals.
Requirements
- Bachelor’s degree required
- 10+ years across a combination of: Technical sales/solution selling of automated diagnostics systems, laboratory automation, and integrated software.
- Selling and/or implementing digital health solutions and software.
- Clinical laboratory science and hands on experience in hospital laboratory operations/workflows.
- Experience with lab instrumentation, automation, and middleware solutions.
- Data analysis for load balancing, capacity, and performance optimization using instrumentation/automation specific data tools.
- Training program development and adult learning implementation
- Deep expertise in laboratory automation and informatics (preferred)
- Advanced analytical and problem solving skills; data driven decision making (preferred)
- Strong communication, presentation, and cross functional collaboration skills (preferred)
- Competitive intelligence acumen and ability to articulate differentiated positioning (preferred)
- Deep understanding of process improvement methodologies (preferred)
- Lean Six Sigma or equivalent preferred (certification)
Benefits
- Career development with an international company where you can grow the career you dream of.
- Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
- An excellent retirement savings plan with high employer contribution
- Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
- A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
- A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
automationinformaticsdigital healthlaboratory automationdata analysiscapacity optimizationperformance optimizationsolution sellingtechnical salesprocess improvement
Soft skills
analytical skillsproblem solvingcommunicationpresentationcross functional collaborationcompetitive intelligencestrategic positioningtraining program developmentadult learning implementationdecision making
Certifications
Bachelor's degreeLean Six Sigma