About the role
- Managing and expanding molecular activities for assigned customers in the defined country territory
- Acting as an Advisor/consultant to customers
- New business acquisition
- Renewals of expiring contracts or new tender issued by existing customers as well price negotiations ensuring customers having the right prices
- Establish value propositions and build business cases
- Post‐sale involvement with customers
- Develop broad relationships with key molecular lab stakeholders including the decision making units as well clinicians and purchasing departments
- Serve customer’s requests and forward them to respective Service department on technical and applicational questions
- Become advisor/consultant to customer on lab productivity, use and/or design
- Working actively in CRM system keeping the customer data up to date, reporting in activities and market data
- Single point of contact that responds to the customer promptly
Requirements
- Bachelor or Master degree or equivalent
- Experience from IVD laboratory diagnostics business
- Experience from sales preferable but not mandatory if having a strong experience from the molecular diagnostic field
- Experience from molecular laboratory field mandatory
- Strong experience maintaining and developing customer relationships
- Native in local language/English & other languages advantageous
- Account Manager requires regular in average 70% travel activity
- Travel: Yes, 75 % of the Time
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
IVD laboratory diagnosticsmolecular diagnosticscustomer relationship managementbusiness acquisitioncontract negotiationvalue proposition developmentlab productivitymolecular laboratory experience
Soft skills
advisory skillsconsultative sellingrelationship buildingcommunicationcustomer serviceproblem-solving
Certifications
Bachelor degreeMaster degree