Field Service Technician

ABB

ABB Field Service Technician servicing critical power equipment for industrial, infrastructure, and data-center customers. Performing troubleshooting, commissioning, repairs, upgrades, and customer-site maintenance across North Dakota.

Posted 8/4/2026full-timeRemote • North Dakota • 🇺🇸 United StatesJunior💰 $58,500 - $93,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in executing service work, troubleshooting technical issues, and maintaining customer relationships while adhering to quality and safety standards. Proficient in project management and effective communication across organizational levels.

Highest-signal resume keywords

Electrical Engineering DegreeField Service ExperienceTroubleshooting SkillsMicrosoft Office ProficiencyProject Management Using MS Project

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Service Work ExecutionTechnical Issue IdentificationInstallation and CommissioningMaintenance and RepairsTest Plan WritingMaterial List PreparationQuality Standards ComplianceOperational Improvement IdentificationCustomer Relationship ManagementSales Opportunity Identification

Soft Skills

Effective CommunicationCollaborationOrganizational SkillsSense of UrgencyCustomer Service Improvement

Tools & Technologies

Microsoft OfficeMS ProjectExcel

Industry Keywords

Critical Power EquipmentSafety GuidelinesEnvironmental PracticesOn-Site TroubleshootingOperational Improvements

About the role

Key responsibilities & impact

Execute service work according to work instructions, customer orders, expectations, and ABB quality and safety guidelines
Work on-site with customers to identify operational improvement opportunities and eliminate pain points
Perform field service tasks, identify technical issues, and conduct certified on-site troubleshooting
Prepare material lists and ensure parts, materials, and equipment meet quality standards and are available
Execute installation, commissioning, maintenance, repairs, extensions, upgrades, retrofits, end-of-life services, and replacements
Build and maintain positive customer relationships
Identify potential sales opportunities and communicate them internally
Detect potential equipment failures and recommend corrective actions
Suggest product and quality improvements
Recommend operational and customer-service improvements to management
Follow safety and environmental practices and report unsafe practices and incidents promptly

Requirements

What you’ll need

Bachelor’s degree in Electrical Engineering or Electrical Engineering Technology with 1+ years’ experience servicing critical power equipment, OR Associate’s Degree in electrical technology with 3+ years’ experience, OR High School Diploma/GED and equivalent work and/or military experience with 5+ years’ experience
Advanced ability to interact and communicate written and verbal information to varying organizational levels
Advanced ability to use Microsoft Office products
Moderate ability to project manage using MS Project or Excel
Advanced ability to write test plans and reports detailing test results
Advanced ability to stay organized and meet administrative deadlines
Ability to collaborate well with others
Ability to work with a sense of urgency and ownership until the job is complete
Must already have work authorization permitting employment with ABB in the United States

Benefits

Comp & perks

Choice between two medical plan options: a PPO plan or a High Deductible Health Plan with a Health Savings Account
Choice between two dental plan options: Core and Core Plus
Vision benefit
Company paid life insurance (2X base pay)
Company paid AD&D (1X base pay)
Voluntary life and AD&D – 100% employee paid up to maximums
Short Term Disability – up to 26 weeks – Company paid
Long Term Disability – 60% of pay – Company paid, with ability to buy-up to 66 2/3% of pay
Supplemental benefits: accident insurance, hospital indemnity, critical illness, pet insurance
Parental Leave – up to 6 weeks
Employee Assistance Program
Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
Employee discount program
Retirement 401k Savings Plan with Company Contributions
Employee Stock Acquisition Plan (ESAP)
11 paid holidays
Vacation based on years of service for hourly and non-exempt positions