Field Service Technician II

ABB

ABB Field Service Technician II commissioning and servicing critical power systems for U.S. data centers.

Posted 8/4/2026full-timeRemote • Kansas, Missouri, Rhode Island, Texas • 🇺🇸 United StatesMid-LevelSenior💰 $40 - $55 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in electrical design, troubleshooting, and field service for data center equipment, with a strong focus on safety, quality improvement, and effective communication. Proficient in managing site work and collaborating with diverse teams to ensure project success and customer satisfaction.

Highest-signal resume keywords

Electrical Design ExperienceNational Electrical Code (NEC) KnowledgeField Service ManagementProficient in Microsoft SuiteExperience with Emerson RX3i and Proficy Machine Edition

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Electrical DesignTroubleshootingQuality ImprovementData AnalysisPower DeliveryMedium and Low Voltage ElectrificationControl SystemsComputer NetworkingRelay Testing and ConfigurationRTAC Configuration

Soft Skills

Effective CommunicationCustomer ServiceAnalytical AbilityTeam CollaborationProblem-Solving

Tools & Technologies

BIMCompassCxAlloyProcoreWiresharkIED ScoutZenonCimplicityGoogle SuiteJob-Related Software

Certifications & Qualifications

High School Diploma/GEDAssociate Degree/Trade CertificationBachelor's Degree

Industry Keywords

Data CenterField ServicesSafety GuidelinesQuality StandardsHealth, Safety, and EnvironmentElectrical CodesService Sales OpportunitiesSubcontractor ManagementCustomer ExpectationsSpare-Parts Ordering

About the role

Key responsibilities & impact

Start up and commission equipment and perform post-start-up field services primarily for data center customers
Plan and execute service work according to customer orders, expectations, work instructions, quality standards, and safety guidelines
Deliver excellent customer service and communicate service timelines and expectations
Plan and prepare site work for larger project teams and manage related subcontractors on site
Execute work correctly the first time and complete assignments on time
Identify improvement needs and potential solutions with Site Managers and Senior Field Service Technicians
Troubleshoot equipment, system, and process failures; request corrective actions and recommend preventive improvements
Collect data and provide timely reports to support fleet performance analysis, marketing intelligence, and service sales opportunities
Assist customers with spare-parts ordering, issue resolution, and provisioning
Perform duties in Power Delivery, Medium and Low Voltage Electrification, and Control Systems
Maintain assignment documentation and complete reports and test reports using job-related software
Lead site Health, Safety, and Environment activities, report unsafe practices and incidents, and apply safety and environmental rules
Promptly book travel arrangements upon receiving assignments
Wear required personal protective equipment and uniforms

Requirements

What you’ll need

Theoretical experience in all aspects of electrical design
High school diploma/GED with 5 years of hands-on electrical/electronics engineering experience; OR associate degree/trade certification with 3 years of experience; OR bachelor’s degree with 3 years of experience; OR high school diploma/GED with 3 years of equivalent work or military experience servicing critical power equipment
Knowledge of the National Electrical Code (NEC), safety codes and regulations, and QA requirements
Proven analytical and quality improvement ability
Ability to work with maintenance, engineering, and management personnel at all levels
Knowledge of Microsoft Suite products
Knowledge of Google Suite products, including Sheets, Docs, Drive, and Slides
Knowledge of project issue-resolution software such as BIM, Compass, CxAlloy, and Procore
Ability to communicate effectively in writing and verbally with external customers, vendors, partners, and internal stakeholders
Experience with Emerson RX3i and Proficy Machine Edition, ABB AC500 PLC and Automation Builder, CP600 HMI and PanelBuilder, Zenon, and Cimplicity preferred
Computer networking skills, Wireshark, IED Scout, relay testing and configuration, and RTAC configuration preferred
Must be fluent in written and conversational English
Currently authorized to work and live in the United States
Ability and willingness to travel 90–100% throughout the United States, including long-term assignments lasting consecutive weeks
Ability to wear required personal protective equipment and uniforms

Benefits

Comp & perks

Comprehensive travel and lodging accommodations
Per diem for field service travel
Overtime and double-time opportunities
Choice of PPO medical plan or High Deductible Health Plan with Health Savings Account
Choice of Core or Core Plus dental plans
Vision benefit
Company-paid life insurance (2X base pay)
Company-paid AD&D (1X base pay)
Voluntary life and AD&D coverage
Company-paid short-term disability up to 26 weeks
Company-paid long-term disability at 60% of pay, with ability to buy up to 66 2/3% of pay
Supplemental benefits including accident insurance, hospital indemnity, critical illness, and pet insurance
Parental leave up to 6 weeks
Employee Assistance Program
Health Advocate support resources for mental/behavioral health, general health navigation, virtual health, and infertility/adoption
Employee discount program
401k Savings Plan with Company Contributions
Employee Stock Acquisition Plan (ESAP)
11 paid holidays
Up to 15 paid vacation days