Commercial & Industrial Account Manager

ABB

Commercial & Industrial Account Manager for ABB developing account strategies and managing customer relations. Focused on growth, profitability, and customer satisfaction in the Knoxville, TN area.

Posted 7/23/2026full-timeRemote • Tennessee • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in direct sales within the electrical industry, focusing on customer satisfaction, problem-solving, and strategic growth. Proficient in managing sales processes, marketing activities, and administrative procedures to drive profitability and market opportunities.

Highest-signal resume keywords

Direct Sales ExperienceElectrical Industry KnowledgeProblem Solving SkillsNegotiation SkillsPresentation Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Strategy DevelopmentCustomer Relationship ManagementMarket Opportunity IdentificationProject ManagementCash Collection Support

Soft Skills

Verbal CommunicationWritten CommunicationTime ManagementIndependent Work

Certifications & Qualifications

Bachelor's DegreeWork Authorization in the US

Industry Keywords

Electrical EquipmentCustomer SatisfactionProfitabilitySales ActivitiesMarketing Activities

About the role

Key responsibilities & impact

Developing, implementing, and managing the account(s), strategy focused on growth, profitability, and customer satisfaction.
Coordinating sales activities and managing resolution of specific customer problems.
Communicating to the customers about details related to delivery time, payments, and general terms and conditions, in line with ABB’s offering and strategy.
Ensuring efficient marketing activities and communicates value proposition to customers.
Identifying and driving the development of new market opportunities in the designated market.
Managing administrative procedures in sales processes and supports cash collection and project management activities, when needed.

Requirements

What you’ll need

Bachelors degree with minimum of 2 years of related experience in Electrical Equipment or High School Diploma with 4 years of experience in the Electrical Industry.
Direct sales experience in the electrical industry required.
Demonstrated strong verbal/written and presentation skills to all levels in an organization
Demonstrated strong problem solving, selling and negotiation skills
Ability to work independently and manage time
Broad business acumen, ability to plan and execute on plans
Ability to travel throughout the territory as needed.
Candidates must already have work authorization that would permit them to work for ABB in the US.

Benefits

Comp & perks

Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
Choice between two dental plan options: Core and Core Plus
Vision benefit
Company paid life insurance (2X base pay)
Company paid AD&D (1X base pay)
Voluntary life and AD&D – 100% employee paid up to maximums
Short Term Disability – up to 26 weeks – Company paid
Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.
Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
Parental Leave – up to 6 weeks
Employee Assistance Program
Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
Employee discount program
Retirement 401k Savings Plan with Company Contributions
Employee Stock Acquisition Plan (ESAP)
ABB provides 11 paid holidays.
Salaried exempt positions are provided vacation under a permissive time away policy.