Installed Base Manager

ABB

Installed Base Manager managing processes for data integrity and efficiency at ABB. Leading cross-functional coordination for installed base activities across the United States.

Posted 7/21/2026full-timeRemote • Florida • 🇺🇸 United StatesMid-LevelSenior💰 $68,600 - $109,760 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in data management and operations, with a strong focus on process improvement, data quality, and cross-functional collaboration. Proficient in CRM and installed base management platforms, ensuring effective data governance and stakeholder engagement.

Highest-signal resume keywords

Data ManagementCross-Functional CollaborationCRM ProficiencyProcess ImprovementData Quality Governance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data ManagementOperations ManagementSales OperationsProcess FormalizationChange ManagementData IntegritySite ValidationData CleanupReporting InitiativesAttention to Detail

Soft Skills

Strong CommunicationInterpersonal SkillsOrganizational Skills

Tools & Technologies

SalesforceSAPInstalled Base Management Platforms

Industry Keywords

Electrical IndustryInstalled Base ManagementAsset Management

About the role

Key responsibilities & impact

Lead installed base management operations by developing, standardizing, and continuously improving processes, workflows, and best practices to ensure scalable and efficient data management across the US organization.
Coordinate cross-functionally with Factory and Sales teams to ensure accurate transfer, validation, and maintenance of installed base data, including container uploads, sales transfers, and customer site confirmations.
Serve as the primary installed base platform administrator and user support lead, providing training, troubleshooting, onboarding, access rights management, and guidance to internal stakeholders.
Own data quality, governance, and site validation activities by reviewing and approving site entries, maintaining data integrity, resolving discrepancies, and driving ongoing cleanup and reporting initiatives.

Requirements

What you’ll need

Bachelor's degree in Business Administration, Engineering, Operations, or a related field or equivalent work experience associated with the job description.
3+ years of experience in data management, operations, sales operations, or a related discipline, ideally in electrical industry.
Experience working cross-functionally with sales, operations, and manufacturing teams.
Excellent organizational skills with a high attention to detail and data accuracy.
Strong communication and interpersonal skills with the ability to engage stakeholders at all levels.
Proficiency in CRM and/or installed base management platforms (e.g., Salesforce, SAP).
Preferred background includes: process formalization or change management initiatives, and an understanding of installed base or asset management processes and tools.

Benefits

Comp & perks

Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
Choice between two dental plan options: Core and Core Plus
Vision benefit
Company paid life insurance (2X base pay)
Company paid AD&D (1X base pay)
Voluntary life and AD&D – 100% employee paid up to maximums
Short Term Disability – up to 26 weeks – Company paid
Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.
Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
Parental Leave – up to 6 weeks
Employee Assistance Program
Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
Employee discount program
401k Savings Plan with Company Contributions
Employee Stock Acquisition Plan (ESAP)
ABB provides 11 paid holidays.
Salaried exempt positions are provided vacation under a permissive time away policy.