Marketing Funds Specialist

ABB

Provide technical, order, and payment-related assistance/support to internal and external customers at ABB. Coordinate with stakeholders while ensuring customer satisfaction and issue resolution.

Posted 7/16/2026full-timeCary • North Carolina • 🇺🇸 United StatesSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong analytical and organizational capabilities, with a focus on customer service and sales support. Proficient in coordinating cross-functional teams to resolve customer issues and enhance sales performance.

Highest-signal resume keywords

Customer ServiceSales SupportAnalytical SkillsOrganizational SkillsProblem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales OperationsMarketing ProgramsFinance OperationsBudget AdministrationData Analysis

Soft Skills

Attention to DetailCommunication Skills

Tools & Technologies

ABB ELDSELSPSLSB

Industry Keywords

Business ModelsCustomer Issues ResolutionForecastingSales Performance Tracking

About the role

Key responsibilities & impact

Ensuring the resolution of customer issues by coordinating with Sales, Operations, Supply Chain Management, and other internal and/or external teams.
Recommending appropriate solution for customer requests and coordinating with the related teams to ensure end-to-end handling of the request (e.g., production capability and scheduling, resourcing, quotes, price lists, invoice, etc.) is in place.
Keeping the customers proactively informed on the issue status based on the inputs received and clarifying their doubts.
Preparing and analyzing regular statistics (e.g., forecast) using available tools and collecting additional relevant information and tracking regular sales performance against the target and sharing insights with the management.

Requirements

What you’ll need

Bachelor's degree in Business, Marketing, Finance, or related field, or equivalent experience.
Experience supporting sales operations, marketing programs, channel programs, finance operations, or budget administration.
Strong analytical, organizational, and problem-solving skills with exceptional attention to detail.
Minimum of 8 years of professional work experience.
Minimum of 3-5 years of experience in customer service or sales support
Knowledge of ABB ELDS, ELSP, SLSB business models and competence.

Benefits

Comp & perks

Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
Choice between two dental plan options: Core and Core Plus
Vision benefit
Company paid life insurance (2X base pay)
Company paid AD&D (1X base pay)
Voluntary life and AD&D – 100% employee paid up to maximums
Short Term Disability – up to 26 weeks – Company paid
Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.
Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
Paid Parental Leave
Employee Assistance Program
Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
Employee discount program
401k Savings Plan with Company Contributions
Employee Stock Acquisition Plan (ESAP)
11 paid holidays.
Vacation is provided based on years of service for hourly and non-exempt positions. Salaried exempt positions are provided vacation under a permissive time away policy.