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ABB

Technical Support Specialist, MV Drives

ABB

Technical Support Specialist assisting customers for Medium Voltage Drives at ABB. Deliver superior support, solve technical problems, and promote customer satisfaction.

Posted 7/15/2026full-timeSaint-Laurent • 🇨🇦 CanadaSeniorLeadWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Medium Voltage Variable Speed Drives (VSD) and a strong understanding of Canadian VSD systems, Switchgear, Transformers, and Cooling Systems. Bilingual communication skills in French and English enhance customer interactions and support superior customer experience.

Highest-signal resume keywords
Medium Voltage Variable Speed Drives (VSD)Electrical Engineering DegreeBilingual (French & English)Customer Experience ManagementMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Medium Voltage Variable Speed Drives (VSD)Electrical Engineering DegreeSwitchgear KnowledgeTransformer KnowledgeCooling Systems Knowledge
Soft Skills
Customer CommunicationProblem AnalysisCustomer Retention
Tools & Technologies
Microsoft OfficeMicrosoft Power Platform
Industry Keywords
Canadian VSD SystemsTechnical AssistanceCustomer Experience

About the role

Key responsibilities & impact
  • Provides technical assistance to internal and external customers
  • Delivers superior customer experience and ensures customer retention
  • Identifies technical problems and analyzes them through communication with customers
  • Utilizes all relevant support and reporting tools to document work

Requirements

What you’ll need
  • Electrical Engineering degree or Electronics college diploma with 10 + years of experience in Medium Voltage Variable Speed Drives (VSD)
  • Strong understanding of Canadian VSD systems, Switchgear, Transformers, Cooling Systems
  • Bilingual (French & English), proficient in Microsoft Office; knowledge of Microsoft Power Platform is an asset
  • Must communicate with customers outside Quebec regularly

Benefits

Comp & perks
  • Health insurance
  • Flexible working arrangements
  • Professional development opportunities