Technical Support – w/m/d

ABB

Technical Support role at ABB responsible for resolving technical challenges in Energy Management Systems. Collaborate with Engineering and Sales teams for professional support services and continuous product improvement.

Posted 7/9/2026full-timeZell am Moos • 🇦🇹 AustriaMid-LevelSenior💰 €50,000 per yearWebsite

About the role

Key responsibilities & impact

Help shape the strategic direction of our technologies by focusing on resolving technical challenges through reliable support services
Work closely with Engineering, Sales, and Development teams and serve as the first technical point of contact for customers
Ensure professional and solution-oriented customer service as part of 1st Level Support
Configure, maintain, monitor, and service Energy Management Systems and installations from the office
Implement modern control and automation concepts in energy and environmental technology, perform fault analysis, and assist in resolving technical issues
Test new ideas and features in load and energy management

Requirements

What you’ll need

Completed a technical education in electrical engineering or a related technical field (apprenticeship, master qualification, or HTL)
Knowledge of or initial professional experience in network and fieldbus technologies, measurement, control and automation engineering, IT or networking, or comparable technical disciplines
Passion for future technologies, energy systems, photovoltaics, energy storage solutions, and electric mobility
Structured and analytical approach to work, a strong commitment to quality, and the ability to work effectively in a team

Benefits

Comp & perks

Work-Life Balance – Flexible working models, including flexible working hours and hybrid working options
Health & Well-being – Access to a variety of health initiatives, our Global Employee Assistance Program (EAP), and a gender-neutral parental leave policy
Financial Benefits – Participation in the Global Employee Shareholder Acquisition Program (ESAP) and a meal allowance
Development Opportunities – Comprehensive training opportunities and structured development programs to support your professional growth
Inclusive Company Culture – A dynamic, international working environment that encourages collaboration and innovation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Electrical EngineeringControl EngineeringAutomation EngineeringMeasurement TechnologiesNetwork TechnologiesFieldbus TechnologiesEnergy SystemsPhotovoltaicsEnergy Storage SolutionsElectric Mobility

Soft Skills

Structured ApproachAnalytical SkillsTeam CollaborationCommitment to Quality