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Tech Stack
Tools & technologiesCyber Security
About the role
Key responsibilities & impact- Support the installation, maintenance, and optimization of ABB control systems in mining and heavy industrial environments, ensuring high system performance and strong customer satisfaction.
- Deliver on-site and remote technical support, troubleshooting control systems, and resolving customer issues in a timely and effective manner
- Perform preventive and corrective maintenance, system testing, and diagnostics on ABB DCS platforms and related equipment
- Support projects, upgrades, commissioning, and system installations in collaboration with engineering and service teams
- Prepare clear service documentation (reports, audits, and recommendations) while identifying opportunities for system improvements
- Build strong customer relationships while working closely with plant operators, management teams, third-party vendors, and ABB stakeholders.
- Travel across the Western United States, and occasionally North America and internationally, is required.
Requirements
What you’ll need- Degree in Electrical Engineering, Automation, Instrumentation, or related field (or equivalent technical diploma)
- Minimum 5, or more, years of experience in industrial automation, control systems, or field service environments
- Hands-on experience with ABB control systems (e.g., 800xA, Symphony, AC500) or similar DCS/PLC platforms strongly preferred
- Strong troubleshooting and diagnostic skills across electrical, mechanical, and process systems
- Solid IT and networking knowledge (Windows environments, cybersecurity basics, virtualization, and system integration)
- Strong communication skills with the ability to interact effectively with customers and technical teams
- Ability to perform in dynamic, multi-disciplinary environments, including high-pressure field conditions.
Benefits
Comp & perks- Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan
- Choice between two dental plan options: Core and Core Plus
- Vision benefit
- Company paid life insurance (2X base pay)
- Company paid AD&D (1X base pay)
- Voluntary life and AD&D – 100% employee paid up to maximums
- Short Term Disability – up to 26 weeks – Company paid
- Long Term Disability – 60 % of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.
- Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance)
- Paid Parental Leave
- Employee Assistance Program
- Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
- Employee discount program
- 401k Savings Plan with Company Contributions
- Employee Stock Acquisition Plan (ESAP)
- 11 paid holidays
- Vacation is provided based on years of service for hourly and non-exempt positions. Salaried exempt positions are provided vacation under a permissive time away policy.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
ABB DCS PlatformsSystem TestingPreventive MaintenanceCorrective MaintenanceDiagnosticsControl SystemsField Service ExperienceSystem IntegrationCybersecurity BasicsVirtualization
Soft Skills
Strong Communication SkillsCustomer Relationship ManagementAbility to Work in High-Pressure Environments