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Sales Support Specialist
ABBSales Support Specialist supporting Electrification Sales organization with technical and proposal resources. Ensuring targets in sales and customer satisfaction are met while developing new opportunities.
Tech Stack
Tools & technologiesSFDC
About the role
Key responsibilities & impact- Support the Electrification IBC Sales organization and customers during the proposal process.
- Serve as a key technical resource in the assigned area.
- Prepare technical descriptions of the products and technology, determining costs, and preparing final documentation.
- Offer technical advice and solutions on inquiries from customers/channels/Sales Specialists about ABB products/systems/applications.
- Perform analytic and diagnostic studies to determine the optimal technical solution to meet customer needs and address complex inquiries.
- Develop and maintain new sales opportunities and resolve specific customer problems; ensure achievement of targets on orders, Net Price Variance (NPV), and Net Promoter Score (NPS).
- Ensure the achievement of budget goals, including volume targets and profitable growth, across all assigned product groups and in the respective countries.
Requirements
What you’ll need- Bachelor's Degree from an accredited university or college (OR a high school diploma / GED) and 2+ years of experience selling in the electrical industry.
- Experience working with contractors & channel partners
- Experience with the following: contract negotiations, application, take-off, proposal development skills, presentation skills.
- Customer-focused mindset with proven ability to respond quickly to customer needs
- Knowledge of customer financial drivers / needs
- Understanding of CRM system, SFDC preferred
- Six Sigma or equivalent Quality training
- Candidates must already have a work authorization that would permit them to work for ABB in the US.
Benefits
Comp & perks- Health, Life & Disability
- Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
- Choice between two dental plan options: Core and Core Plus
- Vision benefit
- Company paid life insurance (2X base pay)
- Company paid AD&D (1X base pay)
- Voluntary life and AD&D – 100% employee paid up to maximums
- Short Term Disability – up to 26 weeks – Company paid
- Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.
- Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance)
- Parental Leave – up to 6 weeks
- Employee Assistance Program
- Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
- Employee discount program
- 401k Savings Plan with Company Contributions
- Employee Stock Acquisition Plan (ESAP)
- 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Proposal DevelopmentContract NegotiationsAnalytic StudiesDiagnostic StudiesSales Opportunity Development
Soft Skills
Customer-Focused MindsetPresentation SkillsProblem Solving
Certifications
Six Sigma Quality Training