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About the role
Key responsibilities & impact- Provide technical, order, and payment-related assistance/support to internal and external customers.
- Coordinate with relevant stakeholders to obtain complete case ownership.
- Improve customer satisfaction by resolving issues and clarifying doubts.
- Prepare and analyze regular statistics and track sales performance against the target.
Requirements
What you’ll need- Good English ability.
- 2~5 working experience in related field.
Benefits
Comp & perks- Working at ABB gives you the opportunity to contribute to a healthier and more prosperous world.
- We care about our people and their stories.
- We create safe, fair, equitable and inclusive working environments.
- Diverse teams make us stronger.
- We help our people succeed and develop.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer supportissue resolutioncommunicationstakeholder coordinationcustomer satisfactionanalytical skills